Customer Service Experience at CAP Plc

Responsibilities:

• Conducts market research to identify selling possibilities and evaluate customer needs. 
• Actively seeks out new sales opportunities through cold calling, networking, social media and other avenues. 
• Conducts visit to customers to promote sales and maintain good customer relationship.
• Negotiate/close deals and handle complaints or objections.  Provides technical, marketing and sales support to the Company’s customers.  
• Conducts product demonstrations and training to users and to Partners’ employees. 
• Reports on Customers’ feedback and complaints. 
• Prepares weekly, monthly, and annual sales report on the business activities within the territory.

Skills/ Experience:

• Proven experience as a Sales Executive or relevant role
• Min of 1 year experience in sales
• Min of HND/ B.Sc.