Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jul 31, 2020
    Deadline: Aug 10, 2020
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).
    Brands want to be noticed, Brands want awareness, Brands want innovation; Strada Media Limited (SML) having understood the wants of Brands, has positioned itself to connect Brands with peoples` lifestyle and the environment they engage with. Strada Media provides innovative out of the box OOH media solutions engaging clients at various touch points, where...
    Read more about this company

    Customer Center Agent

    Reports to: Client Service Manager

    About the Role

    • The candidate will be responsible for inbound and outbound calls, tele-marketing, live chats, and general client management for the delivery of business objectives.

    Duties and Responsibilities
    Essential duties / key job roles and responsibilities include but are not limited to the following:

    • Answer courteously inbound calls.
    • Respond to customer inquiries.
    • Generate customer interest in the services offered by the company.
    • Provide personalized customer service by responding to the needs of the customers.
    • Ensure feedback from the customer to further improve the customer services.
    • Manage and update customer databases with the status of each customer.
    • Work with other departments for client on request from client.
    • Provide customers with proposal and information packages on services.
    • Any other duty as may be assigned.

    Qualifications

    • Minimum of OND in related field.
    • 1-3 years of relevant experience.
    • Previous experience in a customer support/call center agent role.

    Knowledge:

    • Excellent data entry and typing skills
    • Knowledge of customer service practices and principles
    • Proficiency in relevant computer applications

    Skills:

    • Superior listening skills
    • Verbal and written communication skills
    • Creative and Innovative skills
    • A good team player
    • Time management skills
    • Good Interpersonal Relationship

    Attitude:

    • Attention to detail
    • Results orientation
    • Sound ethics and integrity
    • Ability to be flexible and adaptable
    • Ability to work under pressure and minimal supervision.

    Salary
    N50,000 / month with call allowance.

    Method of Application

    Interested and qualified candidates should send their CV to: hr@stradalimited.com using the Job Title as subject of the mail.

  • Send your application

Never miss a job with our real-time & personalized push notification
Subscribe Now
Back To Home

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join over 368K happy subscribers

 
 
 
Send your application through

Yahoomail Gmail Hotmail