Compliance Officer at Ibadan Electricity Distribution Company (IBEDC) Plc

Location: Ibadan, Oyo

Job Description

• Overseeing compliance within the region and ensuring compliance with laws, regulatory requirements, policies, processes and procedures, from policy deployment at Head Office to monitoring, enforcement, and implementation.

Responsibilities

• Reviewing of commercial operations activities [including Metering process, Billing operations and field support activities for sales staff]
• Reviewing of Customer Care Desk activities for policy/regulatory compliance - this includes various customer’s complaint and request letters, new account setup documentation review and meter programming documentation.
• Reviewing of Regional Stores and Business hubs stores’ records and materials safekeeping activities, fixed assets and physical review at all times. Premises, environmental scanning, and brand management review for policy and regulatory compliance
• Reviewing of Finance and Accounts Division activities to ensure validity and accurate posting of all customer payments and staff expense instruments in compliance with policy.
• Review of revenue protection activities, LOR and penalty issuance and payments, debt factorization process and approvals for processing
• Call over of Finance & Accounts. Metering and Billing operations transaction journals in line with guiding policies to ensure the completeness, validity and accuracy of all transactions and operations consummated on daily basis.
• Reviewing the company’s services [commercial and technical operations, FETS operations, IT support services, Metering and Billing operations] for profitability, risk analysis, market acceptance and advising Management on necessary improvement needs.

Skills Requirements

• Bachelor's Degree in any numerate related degree (An MSc or relevant PGD is an advantage but not compulsory)
• At least 4 years of practical experience from related sector/ organization with a demonstrable understanding of providing solutions to business challenges.

Behaviour Requirements:

• Firm ethical grounding, discipline, and integrity
• Attention to Details
• Communication and Interpersonal Relations
• Strong problem-solving and analytical skills
• Relationship management skills