Community Manager at Bellafricana Marketplace

Location: Ikoyi, Lagos

Job Profile

• Community Managers serve as the face of a company. They are generally responsible for managing and handling communications in both directions.
• Community Managers are involved in various activities such as communications, PR, social media, events, and content creation.

Job Description

• We are looking for a qualified community manager to join our marketing team! If you are a self-driven and ambitious tech-savvy professional we would love to meet you!
• We are expecting you to be experienced in social media, PR and promotional events.
• Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Duties and Responsibilities

• Set, plan and implement social media and communication campaigns and strategies
• Provide engaging text, image and video content for all social media and professional accounts
• Respond to customers in a timely manner
• Monitor, track and report on feedback and online reviews
• Organize and manage events to boost brand awareness
• Coordinate with Marketing, PR and Communications teams
• Liaise with Development and Sales departments
• Respond to customers in a timely manner
• Build relationships with customers, industry professionals and journalists
• Stay up-to-date with digital technology trends

Job Requirements

• B.Sc Degree in Marketing or relevant field with 2-5 years experience.
• Proven work experience as a community manager or similar role
• Experience planning and leading community initiatives
• Ability to identify and track relevant community KPIs
• Excellent verbal communication skills
• Excellent writing skills
• Excellent interpersonal and presentations skills
• Hands on experience with social media management
• Ability to interpret website traffic
• Knowledge of online marketing
• Attention to detail, critical-thinker and problem-solver

Salary
N50,000 - N80,000 / Month