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  • Posted: Feb 24, 2020
    Deadline: Feb 29, 2020
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    Get Quick Access To Loans To Pay House Rent, Finance Lifestyle Or Emergency At A Low Rate. Up To N 3,000,000 | No Paper Work
    Read more about this company

     

    Client Service and Collection Officer

    Description

    About the Job

    • Lendha gives Nigerians easy access loans for rent, lifestyle financing and emergency.
    • The key purpose for this job role is to maximize and ensure Customers’ satisfaction and retention.

    Responsibilities

    • Embrace the challenge of minimising loss resulting from non payment of loans, by proposing and iterating different strategies to achieve this objective
    • Understanding (and ideally preparation) of key management reports such as PAR Report, collections roll rate report and first payment analysis
    • Provide feedback on collection activities for policy changes
    • Making calls to debtors and ensure that terms and conditions of loan facilities are complied with
    • Ensuring the CRM tool is used to record interactions with clients
    • Follow up with clients to Identify negative trends and deviations from client’s financial commitment
    • Ensure prompt repayment and servicing of loans from indebted clients

     

    Requirements

    Your profile:

    • You are a young professional, with high ambitions and desire to learn
    • You have an innate drive for exploring different options for reaching results
    • You possess strong analytical and IT skills, you leverage on technology to measure your results and optimize your time
    • You are an excellent communicator since you will be interacting with clients regularly
    • You have strong negotiation skills

    Benefits and Perks

    • Be part of a global movement and build your network in 70+ emerging markets
    • Join a young and entrepreneurial company, giving you autonomy and freedom to "run the show"

    Method of Application

    Interested and qualified? Go to Lendha on apply.workable.com to apply

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