Client Relationship Manager at XNet Security Technologies Limited

Ref. No: CRMLG/01
Location: Lagos

Job Summary

• Reporting to the Business Development Manager, the Client Relationship Managers will undertake a wide range of tasks including:
• Managing our relationships with our hundreds of existing customers
• Ensuring that our customers receiving the high quality of service that they expect from a long established service provider such as ourselves, and hence generating new referrals
• Selling of additional services to them including highly intelligent vehicle tracking solutions and speed limiter devices
• Demonstrating characteristics, capabilities, and features of products to potential new customers
• Developing relationships with existing customers and cultivating new customers
• Closing sales

Responsibilities

• Managing existing clients
• Regularly contacting customers to ensure that theyТre happy with the existing service, and immediately resolving any service issues
• Liaise with existing customers for new business deals and referrals
• Provide new customers with quotations
• Negotiate the terms of an agreement and close sales
• Gather market and customer information and provide feedback on buying trends
• Represent the organization at trade exhibitions, events and demonstrations
• Identify new markets and business opportunities
• Record sales and send copies to the sales office
• Review own sales performance from time to time

Qualifications

• Minimum of BSc / HND in Marketing, Information Technology, Computing, Geography, Humanities, Social Sciences or any other management discipline
• Excellent written and oral English skills and the ability to remain calm and focused under pressure
• Minimum of 2 years working experience in a similar position
• Applicants must possess sufficient IT knowledge and should not be more than 30 years old
• Sales experience within a vehicle tracking, IT or logistics environment will be an added advantage.

Requirements
The ideal candidates:

• Must be young and energetic
• Must be resident in Lagos, having grown up in Lagos
• Must be of extremely high integrity, confident, corporate appearance and motivated for the job
• Must be high calibre graduate with exceptional sales development skills and strategies to excel in a very competitive market.

Remuneration / Benefit

• Salary Range: N60,000 - N70,000 monthly.

Other Benefits:

• The role comes with competitive salaries, sales based commissions and other expected benefits associated with working with a long established and professional company.