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StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.
Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competenci...
Industry
IT Services
Work Experience
5+ years
City
Ikoyi
State/Province
Lagos
Zip/Postal Code
101233
Job Description
Vacancy – Chief Technology Officer (CTO)
Location: Corporate Head Office, Ikoyi, Lagos
A licensed Private Network service and leading broadband communication service provider to corporate organizations across Nigeria is looking to hire a Chief Technology Officer.
Role will report to: GMD/ CEO
Role will supervise:
- Head, ISM Access Infrastructure
- Head, LTE Access Infrastructure
- Head Info Systems
- Head, Transmission Network
- Head, Service Mgt. & Customer Experience
- Head NOC Operations
Job Objective
To optimize network and technology assets through continuous improvement in network design and cost-effective technologies to support strategic business growth of the group in the short, medium and long term.
Key Deliverables and Expected Result
1. Strategy Planning & Alignment
- Increase Shareholder returns by ensuring that Network Processes aligns to achieve all objectives on the enterprise score card e.g. grow market share, data revenue, increase Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA margins), CAPEX returns management and net subscriber additions
- Optimize network and technology assets through continuous improvement in network design and cost-effective new technologies to support strategic business growth in the Group in the short, medium and long term.
- Drive planned strategy for the successful delivery of the Group and transformation initiatives focusing on excellent customer experience
- Oversee the research outcomes on customer feedback and make recommendations to Management to improve the Group’s value offerings and network designs.
- Improve the Group’s Net Promoters score
- Initiate budget that provides effective network services and control and monitor technology’s expenditure, in accordance with approved budget and associated rules and procedures
- Grow revenue of the business through deployment of approved technology solution and platforms that support profitability.
- Lead development and execution of enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company’s data and servers.
- Lead development and execution of an enterprise-wide disaster recovery and business continuity plan.
2. Implementation & Deployment
- Propose budget to provide effective Network services and control and monitor division’s expenditure, in accordance with approved budget and associated rules and procedures
- Oversee the development of various Terms of References and Service Level Agreements between the Group and telecoms service providers and consultants in line with approved telecommunication framework
- Lead expansion projects which include network and infrastructure roll out plan across major cities in Nigeria.
- Develop a technical service structure capable of sustaining longer term operational requirements including operational availability and quality demands
- Champion Contract negotiations to reduce cost and drive the Group’s value creation philosophy.
- Review risk for communication systems and network infrastructure
- Develop Risk Management Strategy and ensure the deployment of risk mitigating action plans and business continuity of the Group’s operations.
- Monitor, analyze and stay abreast of the offerings and technologies of competitors to ensure the Group maintains a competitive edge and operational excellence
- Maintain and develop industry knowledge including awareness of emerging companies, products and industry leaders
- Develop/reform relationships with the Group’s internal and external customers to transform revenue.
- As a member of the Senior Management team, establish a customer service and support process, with particular responsibility for web-based services that provides solutions to improve the customer experience.
3. Design and Execution
- Oversee the development of frameworks, policies and procedures to guide the company’s technical operations and to enable the division to provide high quality services to customers and attain set goals and objectives of the Group
- Continuously review and confirm metrics and measures deployed in the division to support management decision-making.
- Lead a high-level network strategy planning team to handle and create network strategic and operations plan
- Data Warehousing
- Implement proactive actions through NOC initiatives.
- Oversee the selection and contracting process for network related equipment and services
- Ensure company technical problems are resolved in a timely and cost-effective manner.
- Ensure the company’s internal technological processes and customer-facing services comply with expectations and applicable laws and regulations for privacy and security.
- Coordination of business units to ensure synergy.
4. Documentation & Report
- Responsible for establishment and maintenance of Standard Operating Procedure for the departments in the Technology Group
- Weekly/Monthly report of Technology Group activities to the Group Managing Director
- Quarterly/Bi-annual performance report on set targets to management & Board.
5. People Management
- Take the lead and drive the cultural operating system and vital behaviours required to improve business performance
- Maintain and develop industry knowledge including awareness of emerging companies, products and industry leaders.
- Champion/Sponsor review of business processes (headcount, process optimization, business optimization etc.), to drive efficiency gains to ensure reduction in Divisional budget year-on-year.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Identify, evaluate and track the development needs and performance of staff within the division, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
Requirements
Knowledge, Skills and Experience
- Bachelor's Degree or higher degree in Electrical Engineering/ Engineering related field
- Master’s Degree
- NSE, COREN or its equivalent
- Minimum of 15+ year’s technical experience in telecommunications in an executive Management Position.
Attitude/Behavioural Traits
- Excellent presentation skills
- Good negotiating, initiative and leadership skills
- Results oriented, tactful and high energy, self-motivated
- Demonstrable relationship and business management expertise in telecommunications
- Demonstrable expertise on commercial framework for business
- Excellent Interpersonal, presentation and communications skills
- An enthusiastic team player and strong interpersonal skills
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Benefits
Very attractive
go to method of application »
Industry
Shipping/Marine
Work Experience
1-3 years
Salary
Negotiable
Zip/Postal Code
100001
Job Description
Our client, a multinational shipping company, is looking for a Software Tester to be responsible for designing and running tests on software usability. The Software Tester will conduct tests, analyze the results, and report observations to the design team. He/she will also interact with clients in order to understand their requirements, experiences and feedback. The candidate will also be responsible for finding and reporting bugs and glitches.
Job Responsibilities
- Reviewing software requirements and preparing test scenarios.
- Execute test cases (manual or automated) and analyze results
- Evaluate product code according to specifications
- Executing tests on software usability.
- Analyzing test results on database impacts, errors or bugs, and usability.
- Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
Requirements
- A Bachelor's degree in Computer Science or related field.
- Up-to-date knowledge of software test design and testing methodologies.
- Working knowledge of test techniques and compatibility with various software programs.
- Working knowledge of programming.
- Excellent communication and critical thinking skills.
- Good organizational skills and detail-oriented mind-set.
Salary
Negotiable and attractive
go to method of application »
Work Experience
4-5 years
State/Province
Lagos
Zip/Postal Code
100001
Location: Surulere
Job summary:
Our client, a voluntary Christian faith-based organization (not a church) seeks the services of an Administrator for immediate employment. The ideal candidate MUST have worked in a similar organization. e.g., a Ministry, Church or Christian based organization (only candidates from this background will be invited for interviews)
The purpose of this role would be to lead, supervise and facilitate the day-to-day administrative operations of the Ministry.
Key Responsibilities
1) Office Management and General Administrative Services
- Provide general administrative support to the Ministry’s activities
- Assist in administering the officiating Minister’s diary, arranging events and appointments, as well as setting up meetings as required
- Order office supplies for the Ministry’s use and oversees the maintenance of office equipment
- Ensure a safe and clean working environment within the building
- Review and implement procedures to ensure clear, efficient and effective operations
2) Communications
- Manage correspondence, including post, e-mail, and phone calls to members
- Distribution of materials/books, planning for meeting days, sending invites and letters
- Documentation of members' information and ensuring they are updated from time to time
- Acting as first point of contact for enquiries whether in person or by phone, post, and email ensuring they are dealt with politely and followed up by appropriate action
- Provide administrative support to the Ministry’s board member for all matters relating to the organizations events; member visits; printed communications or via social media etc.
3) Management of the Ministry’s premise and building
- Ensure the premise is clean, tidy and safe for all visitors and members
- Advise concerned units of any repairs as required
- Supervise procurement of materials and equipment for cleaning
- Payment of utility bills
- Vendor and supplier management
- Any other duty(ies) assigned
Education:
- Relevant administrative degree or certifications
Experience, skills and competencies:
- Minimum of 4 years of related experience in a faith-based organization
- Excellent interpersonal communication skills – written and oral
- Strong attention to detail
- General office and clerical skills
- Confident IT skills
- Strong planning skills with the ability to work autonomously and manage workload
- Ability to work flexibly
Personal Attributes:
- Sensitive listener
- Experience in dealing with matters of confidentiality
- Ability to make decisions and take an initiative
- Motivated to deliver high-quality output
- Ability to manage the unexpected