Career Opportunities at MTN Nigeria

Job Identification 1120

 Reports To: Manager NES Regional (North)

Division: Networks

Description

• Provide governance for all managed service vendors/Towerco in the region across different technologies supported.
• Manage activities of CSEs and ensure smooth operations in the region
• Act as high-level support for resolution and closure of critical service performance issues.
• Problem management to eliminate repetitive failures and guarantee QoS
• Drive contractual obligations to KPIs (MTTR, Planned Preventive Maintenance, Service Acceptance, Spares Utilization Management)
• Carry out periodic audit of MSAN nodes/RDLU to ensure they are optimal.
• Govern ATP process and ensure all changes on enterprise network are captured on the database.
• Provide business intelligence using data analytics from field, vendor, and Performance reports.
• Review and verify all reports submitted by Vendors/Towerco on a weekly basis.
• Supervise all planned network expansions, service migrations, modernization, and optimization activities in the region.
• Review and verify all proforma invoices submitted by vendors/Towerco
• Co-ordinate regional change request management and provide relevant information to all stakeholders.

Education:

• First degree in Engineering or Science related discipline
• Numerical/data analysis skills

Experience:

• 3-7 years of experience which includes;
• Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field
• Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
• Good customer and service management experience including stakeholders engagement, vendor management, problem management, data analytics using visualizations.
• Good knowledge of IP and data networks, and performance KPIs

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Job Identification 1171

 Reports To: Manager Service Transition

Division: Information Technology

Description

• Provide change management strategy, change process design and project integration guidance and expertise for the overall change management effort and/or individual initiatives within a given project.
• Recommends needed adjustments to the change system, as appropriate
• Coordinate and attend change control board meeting
• Conduct organizational assessments to determine the current readiness and capability for change.; Assess Organizational Design impacts during the change process
• Prepare detailed stakeholder analysis dependent on the complexity of the change and the stakeholders that it may impact.
• Align change management methods for a given project with other MTN change initiatives, where applicable.
• Acts as the primary point of reference for questions and complaints about the Change management process
• Coordinate, convenes, and facilitates change review meetings and maintain a schedule of approved and tentative system changes
• Verify the completeness and timeliness of changes entered into the change management system and follows up on non-compliant changes made outside the change management process
• Update and ensure the on-going data integrity of the change management database; process and maintain change processes documentation
• Assemble and maintain change history records; prepare statistics and trend reports for use in review of the change management process
• Resolve change management scheduling conflicts and deviations according to established practices and escalate when precedents are unclear or unavailable
• Measure and review progress toward goals. Ensure regular status checks of the change strategy and change process, conditions for success, the well-being and receptivity of the organization, and any other factor impacting the success of the change.
• Coordinate, convene and facilitate major incident and problem review meetings
• Manage Stakeholder and manage and coordinate changes within stipulated timeframe and ensure change  records are logged, tracked and post implementation done.

Education:

• First degree in Computer Science or an IT equivalent degree
• Foundation Certificate in ITIL3 or 4 – IT Service Management
• Practitioner certificate  in IT Service Management will be an added advantage

Experience:
3-7 years of experience which includes;

• Minimum of 2 years’ experience in IT Change Management
• One Project management Experience
• Crisis Management Experience
• Experience working on a range of service providers
• Understanding of service delivery and service support environment

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Job Identification 1197

 Reports To: Manager Sales & Trade Development

Division: Sales and Distribution

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified Provide Informal training in shops on products, services and promotions being run by marketing ,channel or region and on the spot training/coaching of all visited outlets in territory ( 100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer specific promo specification and perform post-promo evaluation
• Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8-10 visit a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly / monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Manage stock in channel and provide appropriate reports as follows;
• Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
• Obtain list of SIM distribution by Trade Partners from Distributor Account Executives  on an ongoing basis and report weekly
• Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
• Advice RSMs if there is need for focussed activity in territory to help move stock – As appropriate
• Provide training on site to Increase product knowledge
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Ensure info from DAE on TPs product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
• Ensure all visited outlets give info on where, when, price etc. of products and provide weekly report
• Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
• Target 65% space within each outlet (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Ensure 100% POS Distribution to all channels of distribution within 14 days of release
• Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
• Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.
• Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified  - Produce weekly report
• Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area.
• Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers), Support Trade partners and Sub dealers and link subs, retailers etc to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions
• Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
• Gather market information and provide feedback to management
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Education:

• First degree  Preferably social sciences
• Fluent in English

Experience:

• 1-3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium  organization
• Sales & Marketing experience in a fast moving consumer goods environment

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 Reports To: Senior Manager Sales and Trade Development

Division: Sales and Distribution

Description

• Execute the retail strategy in the territory to achieve the objective of retail expansion, dominance, mind share and loyalty in the region.
• Identify, create and execute Communal & Goodwill events and sponsorship initiatives in the region to drive affinity and localization of the MTN brand in the region.
• Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of MTNN products in the region
• Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business scorecard. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom-line results and company image/reputation.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
• Drive an increase in MTNN’s Net Promoter Score.
• Plan and manage supplier relationships with Distribution companies and customer relationships.
• Collaborate cross-functionally – NWG, Marketing, Enterprise Solution, CR, in the regional and territorial engine rooms to ensure commercial alignment in achieving the objectives of revenue, profitability & market share in the sub-region.
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Maintain effective working relationships with internal and external suppliers.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Achieve BTL visibility objectives across all outlet types and categories in the region through the effective planning and execution of merchandising.
• Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.
• Develop and execute territory-specific trade marketing initiatives to ensure achievement of the business objectives in the region.
• Develop and manage profitable and sustainable partnerships to achieve our data device and mobile money objectives in the territory.
• Ensure standard look and feel across all MTN retail outlet types in the territory
• Ensure effective communication of the MTN brand and proposition at the retail layer of the distribution channel
• Assist in establishing and maintaining a consistent corporate image throughout product lines, promotional materials, and events.
• Coordinate the presence and relationship of MTNN with stakeholders and policymakers at the Regional levels.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.  
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.

Education:

• First  degree in any related discipline
• Fluent in English
• Possession of a Master’s degree may be an advantage

Experience:
6- 13 years’ experience which includes:

• Minimum of 3 years experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• marketing management experience within the telecommunications, FMCG’s or ‘new age’ service industry

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Job Identification 1210

 Reports To: Manager Sales and Trade Development

Division: Sales and Distribution

Description

• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
• Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
• Manage customer acquisition for financial services within assigned territories
• Manage operation and acquisition of merchant network within assigned territory
• Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
• Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
• Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
• Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
• Manage relationships with banks and every other financial service stakeholder within assigned territory.
• Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
• Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.

Education:

• A first degree
• Fluent in English

Experience:
3 - 7 years experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization
• Experience using data mining tools
• Telecoms experience would be an added advantage

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Job Identification 1211

Reports To: Manager Sales and Trade Development

Division: Sales and Distribution

Description

• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
• Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
• Manage customer acquisition for financial services within assigned territories 
• Manage operation and acquisition of merchant network within assigned territory
• Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
• Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting 
• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships. 
• Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
• Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
• Manage relationships with banks and every other financial service stakeholder within assigned territory.
• Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values. 
• Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required. 

Education:

• A first degree
• Fluent in English

Experience:

3 - 7 years experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization 
• Experience using data mining tools
• Telecoms experience would be an added advantage

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Job Identification 1213

 Reports To: Manager Sales and Trade Development

Division: Sales and Distribution

Description

• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
• Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
• Manage customer acquisition for financial services within assigned territories
• Manage operation and acquisition of merchant network within assigned territory
• Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
• Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
• Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
• Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
• Manage relationships with banks and every other financial service stakeholder within assigned territory.
• Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
• Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.

Education:

• A first degree
• Fluent in English

Experience:
3 - 7 years experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization
• Experience using data mining tools
• Telecoms experience would be an added advantage

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 Reports To: Senior Manager Enterprise Business Sales

Division: Enterprise Business

Description:

• Support the Shareholder return strategy by developing and implementing Enterprise Solutions Processes that are aligned to achieving all elements on the business scorecard. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management, and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Take appropriate managerial action to ensure targets are met or exceeded when routinely monitored (sales, trend, and profitability analysis, profit margins, return on investment (ROI), market share, and value).
• Develop compelling business cases (motivations) for investment in regional and SME sales, clearly identifying return on investment and risk/s.
• Set monthly and quarterly targets for regional sales as agreed with Senior Manager Regional & SME.
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom-line results and company image/reputation.
• Manage all resources assigned to regional sales efficiently, profitably meeting the agreed needs of all customers and prospects.
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants, etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Maintain effective working relationships with internal and external suppliers.
• Supply relevant decision support and management information data to ensure that sales regional performance conforms to expectations.
• Manage regional sales third-party channels and work in a matrix environment with the Managers of tier 1Strategic and tier2 corporate accounts to provide adequate regional sales support for key customers & prospects.
• Implement standard sales strategies developed by EBU Senior Manager Regional Sales ensuring that they are tailored to the needs of the region or sales campaign.
• Review market and internal conditions and develop sales strategy that grows MTN Business revenue streams and exceeds individual targets and objectives and assists department in planning and developing budgets for the upcoming year.
• Integrate quality management procedures to all business processes within the regional sales function and their effective deployment on a day-to-day basis.
• Ensure cost-effective management and sales campaigns for all Enterprise Business accounts in the regions in the following areas:

Key Performance Indicators (KPI) & Objective Setting

• Target allocation & assignment
• Account assignment
• Account management
• Contact & sales campaign strategy
• Account Development Plans (ADP)
• Customer satisfaction
• Coaching of Account Partners
• Effective resource allocation for regional coverage
• Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all sales targets and KPI’s are met or exceeded.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.  
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements, and regularly review their training needs.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education:

• First  degree in any related discipline
• Fluent in English

Experience:
6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• Experience in the enterprise market and sales management in the telecommunications industry
• Experience in developing key accounts as well as sourcing new business opportunities
• Knowledge of functions & operations of the Telecommunications industry.

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Job Identification 1234

Applicants should possess relevant qualifications

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Job Identification 1256

 Reports To: Manager Radio Frequency Planning

Division: Networks

Description

Network Planning functions within the region which will be measured by:

• Capacity - Ensuring that at any time the network will be able to accommodate the subscriber level anticipated 3 months ahead
• Technology integration – Ensuring that multiservice sites (2G, 3G,4G,5G) are properly designed and integrated with minimal complexity and good Inter Radio Access Technology performance.
• Time  - Ensuring that network planning and site acceptance will be carried out in a manner  to allow sufficient time for acquisition, construction and implementation of BTS and transmission links

Maintain at all times a detailed knowledge of the behavior and status of all sites in the region of responsibility. This includes:

• Nominal plan
• Planned sites
• Site acquisition status
• Build configuration and status
• Traffic levels
• Voice traffic indices: GoS (Congestions stats), Dropped call rate, Control Channel failure, HO failure rate, half-rate
• Data traffic volumes and relevant indices
• Monitor and report all competitor activities
• The clutter data and propagation models (Planning Tool: Asset) will be checked at regular intervals to ensure that they offer a true reflection of the propagation environment·
• Be aware of any of the issues below that may affect the successful operation of MTN’s business within the region
• Economic situation
• Social/community situations
• Provide specialist technical support to all other department regarding the network and radio related features
• Maintain the integrity of the contents of  planning tools (esp. ASSET, and other records) and minimize discrepancies from live network
• Execute the nominal radio coverage and capacity rollout design for the region
• Carry out the detailed RF design to conform with the nominal rollout plan
• Produce Cost Effective radio designs - ensuring the network will be designed and built in the most cost effective way possible, e.g. rooftops/existing towers/water towers are easier and cheaper to build than greenfields
• Monitor and analyze network performance and configuration to ensure KPIs are in conformance with targets for the region
• Continuously analyze traffic, utilization and subscriber growth in order to foresee needs for capacity expansion.
• Review, prepare and load cell data for integration of sites onto the network.
• Evaluate, verify and supervise the planning of MTNN radio networks by managed service vendor(s)

Education:

• First degree in Electrical/Electronics or Telecommunications Engineering or related discipline
• Fluent in English

Experience:
3 - 7 years of experience which includes;

• Experience working in a medium-sized organization
• Experience with a GSM or Wireless Telecom operator
• Experience working on 3G/4G/5G
• Experience with Ericsson, Huawei and ZTE equipment will be desirable

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Job Identification 1258

 Reports To: General Manager Network Implementation

Division: Networks

Description

• Define project scope, schedule, cost, resources, quality, and deliverables for facility-related high-impact projects across the enterprise in collaboration with internal clients and management.
• Develop comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, and inspections
• Direct and manage project development from start to finish identifying project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Establish project priorities and goals for project performance including budget and schedule limitations and oversee projections for timely achievement of milestone.
• Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
• Work with the appropriate units to pre-evaluate risks on new project. Put plans in place to mitigate risks associated with Health and Safety etc.
• Build, develop, and grow any business relationships vital to the success of the project.

Education:

• A first degree in a related field
• Possession of Project Management certification or an MBA is advantageous
• Fluent in English

Experience:
9 - 17 years’ experience which includes:

• Management track record of 3 years or more
• Minimum 5 years experience working in a global/multinational management consultancy (understanding of emerging markets)
• Advanced experience working with Microsoft Excel (VBA preferred; ability with pivot tables, arrays, and nested-formulas strongly desired), Microsoft PowerPoint and Microsoft Project
• Proven strong financial analysis, budget planning and management experience skills.
• Experience driving execution of business transformation projects
• Creating strategy documents to address business problems
• Simultaneously managing multiple projects within a program

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Job Identification 1250

 Reports To: Manager HR Business Partnering Technology and Enablers (HR, CS, CuS, Risk and Compliance)

Division: Human Resources

Description

• Provide implementation support for Attraction and Recruitment activities
• Facilitate confirmation process for new staff on probation.
• Facilitate Career Management implementation within the assigned Division.
• Assist to drive Group Culture Audit and other Surveys participation within assigned Divisions.
• Facilitate the compliance with employee Performance Management cycle.
• Assist to implement Departmental/Divisional Recognition programs as well as driving participation in the Group Recognition program – Global Appreciation Week.
• Coordinate assigned Exit Activities for exiting staff.
• Liaise with HR Centers of Excellence to develop solutions to identified client needs.
• Liaise with Line Managers of assigned Division and OD to develop and implement organizational structure and design as and when required e.g. Job Profiles etc.
• Liaise with Industrial Relations Advisor to coordinate Regional Employee Council Meeting – identify pertinent employee and work place issues and report outcomes.
• Coordinate Staff Engagement Meetings for assigned Divisions e.g. Village Meetings.
• Assist to ensure that all Conflicts within assigned Divisions are resolved within stipulated time -Coordination of staff Disciplinary matters and grievances.

Education:

• First  degree in any related discipline
• Fluent in English

Experience:

• 3 – 7 years of experience in an area of specialization; with experience with working with others
• Experience working in a medium-sized organization
• Experience in Telecommunication industry would be an advantage

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Job Identification Number: 1184
Job Category: MTN Level 2
Reports To: Manager, Fleet Management
Division: Finance

Job Description

• Oversee the regular and preventive maintenance of MTNN fleet equipment and supervise skilled fleet mechanics. 
• Maintain/manage vehicle licensing, vehicle renewals, vehicle fleet in terms of safety, statutory registrations, repairs, servicing, etc. and maintain cordial relationship with related service providers in line with approved policies and procedures.
• Follow up with approved mechanical workshops on servicing and repairs of MTNN vehicles (boats, cars and motor cycles).
• Review information/data on maintenance and fueling costs of each vehicle on a monthly basis to determine efficiency and/or abuse of vehicles. 
• Recruit drivers and monitor feedback on their performance as well as develop and maintain database of all MTNN vehicles assigned to staff to whom, vehicles allocated to visitors and consultants, fleet maintenance and costs of fuel consumption as well as other tool-of-trade vehicles and their use within the regions.
• Maintain fuel records of vehicles in the region to check and prevent fraud and ensure optimal usage. 
• Review and approve payment for overtime hours of drivers, helpline operators and dispatchers.
• Conduct monthly inspection of fleet activities within the region, generate fleet report and reconcile invoices from vendors to ensure proper accountability/accuracy. 
• Liaise with law enforcement agencies e.g. Nigerian Police, LASTMA, and Road safety, on all fleet related issues within the region.

Requirements
Education:

• First degree in Transport Studies or any other Social Science discipline
• Fluent in English.

Experience:

• 3 - 7 years’ experience in an area of specialization; with experience working with others
• Experience working in a medium  organization 
• Experience in people management, especially managing a large number of semi-skilled persons.
• Experience in relating directly with regulatory authorities (Police, Immigrations, Road Traffic regulatory authorities.)
• Some experience in protocol related service is also desirable.

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Job Identification Number: 1205
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Reports To: Manager Financial Planning (Management Reporting)
Division: Finance

Description

• Develop and manage financial management systems, policies and procedure, making appropriate recommendations for modifications and improvements.
• Undertake financial evaluation and projection for identified MTN Foundation projects, ensuring accurate deduction of taxes and prompt rendering of returns
• Review of accounting transactions in financial statements for compliance with IFRS
• Monitor cross system integration between MTNN & MTNF IFS, Hyperion.
• Undertake financial evaluations and projections for identified projects.
• Assist with year-end audit and statutory and regulatory returns to ensure compliance with relevant legislative and regulatory requirements.
• Assisting with products/services review with the drafting of technical accounting opinions in accordance with IFRS
• Analyze operating reports for MTNN and report on variances against budgets.
• Interpret accounting/financial information in order to evaluate the financial performance of MTNN business operations.
• Preparation of MTN Foundation financial and operational performance reports to management, analyzing MTNF Operating Expense reports and report on variances against budgets.
• Contribute to evaluation of management accounting systems, procedures and practices and make appropriate recommendation for modifications and improvements to stakeholders
• Liaise with MTNF project coordinators, bankers and suppliers to ensure efficient processing and payment of transactions.

Requirements
Education:

• First Degree in Accounting or other Finance related disciplines.
• A professional accounting qualification (ACA, ACCA, CPA).
• Fluent in English

Experience:

• 3 - 7 years’ experience in an area of specialization; with experience working with others
  • Experience working in a medium organization
  • Experience in mainstream financial reporting in a multinational organization
  • Experience in handling IFRS issues at an internationally affiliated audit firm
  • Experience in working with enterprise financial systems
  • Experience in telecommunications industry is an added advantage.

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Job Identification: 1252
Location: Ikoyi, Lagos
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager Planning and Fulfillment
Division: Finance

Description

• Collaborate with Center of Excellence (CoE) to develop and implement demand planning and management strategies
• Review and approve demand forecast
• Prepare demand plan for trading stock and assets
• Review forecasting errors and prepare resolution plan for refining errors
• Monitor forecasting performance
• Review variance analysis reports and identify corrective actions to resolve variance
• Prepare sales and operational plan in collaboration with internal stakeholders and aggregate the procurement requirement
• Monitor changes to SCM related statutory, regulatory, legal compliances and update MTN checklist.  This includes compliance with Safety Health and Environment (SHE) regulation, imports, Foreign Exchange Control Documentations (FECDs), input and output taxes and managing landed costs.
• Develop policies and procedures for implementing distribution strategy (customise to physical local conditions)
• Escalate issues that will result in significant time, scope, employee/client or cost impact if not resolved
• Review and identify key risks, issues and dependencies and set mitigation actions
• Review performance of CoE against agreed KPIs and their compliance to SLAs and reverse SLAs
• Review reports on a monthly basis from CoE relating to progress made within the sub-division and in accordance with the measurement metrics set by the organization
• Participate in contract reviews; manage customer service issues with service providers and review the operations of the service providers, at intervals
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First  Degree in Engineering, Supply Chain Management or related discipline
• CSCP (Certified Supply Chain Professional)
• CPIM (Certified in Production and Inventory Management)
• Fluent in English

Experience:

• 6 - 13 years’ experience which includes:
  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
  • Experience working in a medium to large organization
  • Supply Chain Management experience
  • Vendor management Experience
  • Experience in the use of Oracle applications.