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Pagatech was founded in early 2009 with a vision to enable a cashless society and bank the unbanked in Africa. Our first product offering, Paga, is a direct to consumer mobile payments service. Paga is an innovative, open, secure, and interoperable mobile payments platform that allows any person who has a mobile phone to transact electronically - thus turnin...
ABOUT THE ROLE
The Card Reconciliation & Settlement Officer will provide support to department activities with specific responsibility for reconciling, monitoring and resolving customer disputes on Card transactions. The Officer will contribute to the efficient and effective workings of the Platform Operations department by executing daily tasks with a strong attention to detail. This role will utilize good team work, strong accounting knowledge, time management skills and effective problem solving to ensure success.
PRIMARY RESPONSIBILITIES
Perform Card Reconciliations, analyse, investigate and resolve variances and reconciling items.
Review and reconcile third party and Pagatech transactions to ensure accurate billing in a timely manner.
Maintain regulatory controls by following policies and procedures; complying with financial legal requirements.
Effectively and efficiently manage resolution of disputed transactions in collaboration with customer support and the affected business partner.
Assisting with Monthly and Year End tasks.
KEY COMPETENCIES
Initiative
Self- driven and hardworking
Organized
Multitask and manage competing priorities
Detail oriented
Good team player
Flexibility
KNOWLEDGE AND SKILL REQUIREMENTS
Problem solving skills
Time management skills
Strong MS Office skills, especially Word and Excel
Attention to details.
Speed and accuracy.
Task ownership
Ability to learn fast.
Communication skills.
Knowledge and experience with reconciliation and card operations.
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