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  • Posted: Apr 1, 2020
    Deadline: Not specified
  • Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in western Africa since 2004. Our communications product suite is best in class using the latest generation technologies in communications and supported 24/7 by some of the most experienced customer supp...
    Read more about this company

    Billing / AR Officer

    Location: Victoria Island, Lagos


    • Administer the billing and collection activities for the company to ensure customers pay on time and in full.  Reporting of company sales and revenue information, and maintain the integrity of the customer billing system.

    Key Duties & Responsibilities

    • Manager invoicing activities and maintenance of customer billing software
    • Approval of Site Activity Requests
    • Daily posting of customer payments to the billing software system
    • Daily monitoring of  accounts and customer payment status to ensure accurate activation and re-activation of services
    • Follow up on customer billing queries and changes to service plans, upgrades/downgrades
    • Generation of weekly and monthly sales/revenue reports for management and financial reporting
    • Adhere to TL9000 requirements, review of all tasks and responsibilities to ensure documented procedures are followed and/or updated, with recommendations on improvements

    Essential Skills/Knowledge

    • 2 plus years experience in a billing and collections role for an international company
    • Excellent written and verbal communication skills
    • MS Office applications to an intermediate or advanced level
    • Ability to respond to customer calls and emails in an effective and timely manner

    Essential Skills/Knowledge:

    • Industry and market knowledge of credit and collection practices

    Education and/or Professional Qualification

    • University graduate in Business or Accounting discipline.

    Method of Application

    Interested and qualified? Go to Netcom Africa on to apply
  • Send your application

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Average Salary at Netcom Africa
₦ 182K from 6 employees

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