Latest Jobs at Save the Children Nigeria

Ref No: 22000440
Employee Status: Fixed Term
Contract Length: 2 Years (Renewable)
Team / programme: Program Development and Quality (PDQ)
Reporting To: Head of MEAL
Staff directly reporting to this post: 1
Grade: 3

Role Purpose

• To provide technical leadership for development and management of accountability structures and systems across the country program.
• The role is responsible for ensuring fully embedded practical and effective mechanisms for accountability to children within the country program, via capacity building, championing and supporting implementation.

Key Areas of Accountability
Leadership and Strategy:

• Lead on strategies and provide guidance related to the CO’s accountability systems.

Accountability to Affected Population:

• Champion accountability to children and communities and child participation across programs and support all program team to understand their roles and responsibilities in this area.
• Support programs to develop and implement a strategy that is informed by children’s voices and promotes their rights.
• Ensure plans to promote accountability to affected populations (AAP) and child participation are documented in the strategy and adequately budgeted for in the master budget.
• Contribute to program strategy development by advising leadership to identify appropriate AAP and child participation approaches for different phases of the response (from the initial phase to longer term recovery efforts), recognising that approaches should evolve over time.
• Champion the use of accountability data and child/community participation analysis to influence strategic decision-making and advocacy.

Information Sharing:

• Support accountability focal points to develop information sharing plan, analyse information needs and appropriate and trusted information sharing approaches. This may be done through use of secondary data or/and through integrated information needs assessment
• Support focal points to establish appropriate information sharing channels for children and communities based on identified preference.
• In collaboration with child safeguarding and the communications team, lead on the development of child-friendly information sharing materials for all programs to ensure that children and communities are aware of Save the Children, its work and what they should expect (including expected behaviour of staff and volunteers).
• Advise thematic and project teams on good practice in child-friendly information sharing.

Child and Community Participation:

• Foster an environment of innovation and creativity in community participation especially child participation
• Build capacity of accountability focal points on child participation
• Provide support to focal point to conduct quarterly child consultation sessions in programs
• Coordinate, consolidate and document lessons learned and best practices of child participation and share with relevant stakeholders.

Feedback and Reporting Mechanisms:

• Use analysis of the context and community preferences to design appropriate feedback and reporting channels that are accessible to children and deprived and marginalised groups.
• Work with the focal points to develop a Feedback Handling Standard Operating Procedure and ensure that feedback is handled in line with it, with consideration of appropriate data protection procedures.
• Support the focal points to analyse and present feedback data to help inform decision-making and improve programme quality.
• Provide technical support to focal points and Programme Implementation teams to ensure the feedback loop is closed meaningfully, in a timely manner and with quality.

Manage Country Office Toll Free Line:

• Manage toll free number and other means of Feedback Response Mechanism (FRM) and ensure all FRMs (hotline, complaint box, hoarding board) are functional at State, LGA and community levels
• Manage FRM Central Database; aggregate complaints/feedbacks from field level databases into the central feedback database.
• Periodic supervision to ensure feedback are logged in a professional and timely manner and beneficiaries are communicated with the in a dignified manner regarding their complaints/feedback
• Provide FRM Report on a quarterly basis
• Support MEAL Coordinators/Accountability focal points to conduct survey for Feedback Satisfaction Assessment
• Coordinate, consolidate and document lessons learned and best practices and share with relevant stakeholders.

Coordination with Program Team:

• Work closely with accountability focal points to ensure timely information sharing and active participation of beneficiaries.
• Work closely with program staff to ensure quality are met in child participation.
• Ensure that Program Staff handle and document complaints as per FRM Design specifications.
• Support Program Team in verification of complaints registered & ensure the timely resolution of the feedback & completion of FRM database.
• Support in ensuring that all information gotten from affected persons is incorporated to program implementation where necessary

General:

• Comply with Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
• Any other duties emerge as CO priorities

Additional Job Responsibilities:

• The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Qualifications and Experience
Essential:

• At least a Bachelor's Degree in related field and 7 years of professional experience.
• Previous experience with local or international NGOs on Accountability
• Good understanding of accountability principles in terms of donors and organisational management but critically also to beneficiaries.
• Promotes the rights of children in own work and in work with colleagues and peers.
• Displays a commitment to the safe, meaningful and ethical participation of all children.
• Builds the understanding and capacity of others in child participation.
• Promotes an enabling environment for participation, and accountability to children.
• Demonstrates an understanding of how to include the voice of children in programme and advocacy work.
• Influences others to adopt good practices in relation to safeguarding.
• Displays a commitment to ensuring everything we do considers the most deprived and marginalised children.
• An aptitude for reviewing, synthesizing and analysing information/ data and producing quality reports.
• Demonstrable ability to design gender aware and/or transformative approaches and strategies within sector programs and humanitarian programs.
• A proven track record in conducting program-based gender analysis, preferably using participatory methodologies.
• Extensive experience and understanding of programming cycles and key milestones and processes.
• Advanced computer literacy (MS Office applications, web-based applications and advanced statistical package utilization e.g SPSS,STATA-12,DHIS etc)
• Good interpersonal skills and influencing skills
• Ability to work within a team setting
• Independence, adaptability and flexibility
• Ability to work in partnership with government and other NGO’s staff.
• Ability to mobilise people – to develop and maintain relationships with staff and communities to ensure their participation in Save the Children’s ways of working.
• Knowledge and experience of child safeguarding policies and procedures.

Skills and Behaviours (our Values in Practice)
Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving results together with children and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
• Creates a managerial environment in-country to lead, enable and maintain our culture of child safeguarding

Ambition:

• Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same
• Widely shares personal vision for Save the Children, engages and motivates others
• Future oriented, thinks strategically and on a global scale

Collaboration:

• Builds and maintains effective relationships, with own team, colleagues, members, donors and partners
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency
• Always acts in the best interests of children

Equal Opportunities:

• The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

• We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

• The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy

Health and Safety:

• The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

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Ref No: 2200044U
Location: Kano
Employee Status: Fixed Term
Contract Length: 2 Years
Team / programme:  Program Operations
Reports to: Director of Programme, ICHSSA 3
Staff reporting to this post: No direct reports but expected to provide coaching and mentoring support to other technical colleagues and local partners
Grade: 3

Child Safeguarding

• Level 3: The responsibilities of the post may require the post holder to have regular contact with children or young people and, in the overseas context, all posts are considered to be level 3 posts given potential situations which may allow staff unsupervised access to vulnerable children and young people.

Role Purpose

• The Household Economic Strengthening Advisor will provide technical leadership to the development of strategies, guidelines, and manuals, and rolling out of these to ensure that community members and households caring for vulnerable children have increased and ongoing capacity to meet their basic needs for the Integrated Child Health and Social Services Award 3 (ICHSSA 3).
• They will lead the design, planning and implementation of technical interventions to improve household livelihood and asset base to meet basic needs of children and support self-reliance. They will ensure that the OVC Project interventions are performed as planned and to bring about the desired impact through monitoring, evaluation, research, and documenting lessons learned.
• In addition, the role holder will backstop for the nutrition intervention for the project, he/she will design and manage the nutrition intervention strategies including ensuring food security for the beneficiaries.

Scope of Role:

• Budget Responsibilities: Limited
• Role Dimensions: The role is expected to foster relationships with a wide range of internal and external stakeholders including government stakeholder, local partners and community stakeholders. The role is also expected to engage with internal technical working groups and communities of practice.
• Context: Development
• Scope: Kano and Niger States with potential expansion to other states
• Primary Technical area: Livelihoods/Nutrition
• Primary Sub technical area: Household Economic Strengthening and Nutrition
• Secondary Sub technical area: Child Protection Systems.

Key Areas of Accountability

• Provide technical leadership and oversight for high quality design, implementation and evaluation of the household economic strengthening and social protection components of the project.
• Develop innovative economic strengthening strategies for vulnerable households to compliment other Nigerian government, private sector and international donor funded program interventions by strengthening the capacity of Nigerian entities (NGOs, CSO, local financial institutions).
• Conduct initial scoping and mapping activities to gather information on what models of economic strengthening services are available in the target communities, both formal and informal, which models are working effectively. 
• Provide technical support and coordinate the development of relevant tools and resources related to the economic strengthening and social protection components of the project.
• Facilitate relationships between households caring for OVC and public and private sector actors by identifying economic constraints and ensuring appropriate activities that have long-term viability.
• Provide training, capacity building and ongoing technical support and mentoring for staff and partners to roll out and implement the economic strengthening strategy in target communities, working with state teams to plan and implement the strategy.
• Ensure sustainability of livelihood gains, including private sector demand-driven job creation, enterprise development, financial education, value chain linkages and appropriate savings, credit and insurance services for various age groups.
• Facilitate linkages with government safety net programs and other stakeholders to ensure that activities complement other economic strengthening initiatives and adhere to country and global standards.
• Ensure timely, high-quality work plans, quarterly and annual reports, financial reports, and any other reports required by the donor or the government.
• Provide technical assistance in documenting and scaling up best practices related to the economic strengthening and social protection components of the project through case studies or success stories.
• Provide technical support to ICHSSA 3 partners and Government counterparts to implement Nutrition activities and to ensure that agreed targets are met.
• Under the Supervision of ICHSSA 3 Director of Program, manage the preparation, coordination, and execution for special technical events, such as trainings, world breast feeding week etc.
• Participate in meetings, seminars, debriefings, and other technical meetings on nutrition in the project.
• Compile States level reports on project results, case studies and lessons learned.
• Develop State level annual, quarterly, and monthly work plans as agreed with the line manager.
• Facilitate, draft, and participate in the development of the timely completion and review of ICHSSA 3 Nutrition technical reports, such as: monthly, quarterly, and annual reports; strategic plans and work plans; and other ad hoc reports, as required.
• Maintain good relationship with State Government and non-Government partners working on Nutrition in the States.
• Represent ICHSSA 3 in State’s level meetings on Nutrition, etc.
• Support linkage to treatment facilities and effective bi-directional referral systems including coordination of escort services and follow up at facility and community levels with focus on management of malnutrition.
• Provide technical guidance on IYCF, Food banks and Food demonstration to CSO partners, Community Case management workers and caregivers.
• Coordinate and document community to facility and facility to community nutrition related activities.
• Provide capacity building to CSOs and community case manager workers on nutrition services and referral linkages.

Qualifications

• B.Sc in Social Work, Child Protection, Child Welfare or related qualification.
• Master’s Degree in Social Work, Child Protection or related field, or equivalent experience is an added advantage.

Experience and Skills:

• At least 5 years’ experience in leading the design and implementation of development programmes in household economic strengthening and Nutrition.
• Understanding of the economic strengthening and nutrition and food security sector in Nigeria
• Familiar with child protection systems, social work with children and families, case management, positive parenting, community level child protection and integration of child protection with education and other sectors. Track record in successful business development/ fundraising.
• Demonstrated program design, monitoring and evaluation skills, including designing pathways to sustainable impact at scale.  
• Experience in strategy development and planning
• Experience in context, capacity and policy analysis, and influencing and advocacy at regional/national level in order to hold duty bearers to account to realise household stability
• Skilled at networking, representation and partnership development in order promote learning, strengthen civil society and mobilise resources. 
• Able to generate and use data and evidence to innovate, deliver, learn and share what works and what doesn’t work for children and their households
• Experience in promoting quality and impact through at least one cross-cutting area: gender equality and inclusion, adaptive and safer programming; child rights; disability; migration and displacement.
• Significant experience in training, capacity building, and mentoring
• Fluent in English and Hausa. High level of English writing skills.

Key Competencies:

Technical Competencies:

• Promotes optimum levels of household economic stability.  
• Works to strengthen the components and linkages within the HES system.
• Prevents violence abuse exploitation and neglect of children.
• Responds effectively and appropriately to violence, abuse, exploitation and neglect of children.

Generic Competencies:

• Being the Voice of Children: Promotes evidence-based policy and public engagement that includes the voices of children and their communities.
• Advancing Equality & Inclusion: Displays a commitment to ensuring everything we do considers the most deprived and marginalised children.
• Building & Strengthening Partnerships: Promotes working with diverse partners as critical to delivery.
• Child Rights: Promotes the rights of children in own work and in work with colleagues and peers.

Behaviours (Values in Practice)
Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds their team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in accordance with the context, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own professional development and encourages their team to do the same
• Widely shares Save the Children’s vision, and engages and motivates others
• Future orientated, thinks strategically and on a national and global scale

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, technical advisors and working groups, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity
• The post holder must commit to work in an international agency that promotes diversity, equity and inclusion and fights racism, gender inequality and discrimination in all forms; and to model positive behaviours that demonstrate a commitment to equality and respect to all colleagues, partners and communities.