Mukuru helps you move money around Africa. Whether you are sending cash for instant collection or topping up a bank account or mobile wallet it has never been easier. We use the latest mobile and web-based technologies to give you the best experience possible. But that’s just half the story. T... read moreo really understand us, you need to know the "why” behind all we do.
We know that every one of our customers has a story. Just like we do. So whether they are sending money for school fees, hospital bills, rent or groceries, we are passionate about making that story end well.
It is this, the opportunity to enrich the lives of Africa's people by helping family, friends and loved ones stay connected, that motivates us to improve, to do more and to reach further. To us a remittance is more than money. It represents the love, care and hard work of the sender and can be a lifeline, an opportunity or even a celebration to the recipient.
So when you send money with Mukuru, you can rest assured that you will get great service from people who understand you.
Our Vision
To become the most trusted brand in financial technology solutions for Africa's people both at home and abroad.
Our Mission
To enrich the lives of Africa's people by connecting loved ones through innovative financial technologies.
Our Values
World Class Service - We truly value and respect our customers. If it were not for them, we would not be us. That is why we strive to provide excellent service that is always WORLD CLASS! We aim to consistently exceed our customers’ expectations by genuinely understanding their needs.
A Sense of Family - The Mukuru FAMILY is a home away from home. We believe that authentic relationships in which people value, support and care for one another are the cornerstone of any great organisation. We all come from different walks of life, but when together, we are family working in a spirit of unity for something greater.
Integrity - We value INTEGRITY. To us, it’s about being honest in every aspect of our work and going above and beyond the call of duty. We are all individually and collectively responsible for the company and each other, and we hold ourselves to the highest standards. Treating others with respect is foremost in all that we do.
Growth Through Learning - We encourage personal GROWTH. We want every employee to realise their ultimate potential by fostering a continual willingness to learn. We encourage our staff to seek personal development opportunities and challenge themselves in their roles. We believe that as each person grows, so does the company
Passion In Work and Play - Our PASSION for life drives us. We love helping our clients achieve their goals, take care of their loved ones or just grow their savings. We have seen the difference our work makes and it energises us to keep going. If we are not working we are playing, but with no half measures there either. We like to put passion in everything!
Innovation and Creativity - INNOVATION and CREATIVITY underpin all we do, and puts us at the cutting-edge. The desire to improve, to enhance and to create runs through the whole company. And, when simply improving something is not good enough, we create it. Just because "it has not been done before” is not going to stop us. We love the feeling of pushing the boundary for the benefit of our customers.
Duties and Responsibilities (Includes but are not limited to):
To resolve payment queries to ensure timeously release of orders.
To deliver Excellent customer Experience by owning resolution o
Job Summary
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Duties and Responsibilities (Include but are not limited to):
Data Analysis and Reporting
Conduct in-depth analysis and reporting of rewards data to inform strategic decisions and provide ins
An exciting opportunity exists for an Information Security Compliance Specialist to join the Mukuru Team
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An exciting opportunity has become available for a Data Protection Officer to join the Mukuru team.
The purpose of the position (DPO) is to encourage and ensure compliance with regulations governin
The Treasurer reports directly to the Treasury Manager. This position is responsible for constantly monitoring the accounts through and ensuring all accounts are sufficiently prefunded.
Internal
This position is responsible for ensuring the integrity of all information within the data warehouse as well as the accuracy of the processes used to populate the warehouse on a daily basis. They a
The main purpose of this role is to ensure the accuracy, quality, and security of data, and to develop and maintain operational standards for data processing and preservation. You will be responsib
The Reconciliations Administrator reports directly to the Senior Reconciliations Administrator with an indirect reporting to the Group Treasury Manager.
The main purpose of this role is to reconc
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The KYC Verification Officer reports directly to the Verification Team Leader. This position is responsible for checking and verifying information gathered from new customers in order to open accou
The main purpose of this role is to provide legal advice, support and assistance to all business units and companies within the Mukuru Group to ensure best legal practice and manage and mitigate le
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About the job
An exciting opportunity exists for a rockstar Market Development Manager to join our Payments team in Johannesburg.
The main purpose of this role is to identi
