Travel/Immigration Consultant at Flygo Travel

Responsibilities and Duties

• Research, explore and study different travel destination options
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study clients’ specifications and wishes
• Suggest suitable travel options that best suite clients' needs
• Plan and organize travels
• Book tickets, reserve accommodation, organize rental transportation 
• Inform clients and provide useful travel material such as guides, maps and event programs
• Collect deposits and balances
• Offer and promote different services and offerings
• Keep learning about latest industry trends
• Attend webinars, conferences and other educational programs
• Build and maintain relationships with clients
• Track KPIs and prepare KPI reports  

Requirements and Qualifications

• Proven working experience as a Travel Consultant
• Degree in Hospitality, Travel, Tourism, Business or relevant field
• Candidates with personal travel experience will be preferred
• 1-3 years of relevant work experience

Skills and Competency

• Passionate about travel and tourism
• Excellent knowledge of latest tourism trends
• Good understanding of different tourism offerings and options
• Good knowledge of travel software
• Proficiency in English
• Knowledge of additional languages is an advantage
• Good sales and presentation skills
• Customer oriented mindset
• Critical thinker and problem solver
• Team player
• Good organizational and time-management skills
• Great interpersonal and communication skills