Travel Consultant at Finchglow Travels

Job Description

• Responsible for mapping out travel arrangements for corporate bodies, travel agencies and individuals.
• These include booking flights, arranging transportation to and from the airport, and booking hotel rooms.
• The Travel Consultant is to also help clients ensure their visas and work permits are up to date for the locations they need to travel.

Typical Responsibilities

• Make professional and accurate travel arrangements for our clients including air, car, hotel, and ground transportation reservations
• Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required
• Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour's costs
• Follow the company’s procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by Finchglow Travels.

Qualification & Experience

• Bachelor’s Degree in a related field with a minimum of 2 years experience as a Travel Consultant / Ticketing and Reservation Officer.

Skills & Knowledge:

• Proficiency in the use of Amadeus GDS; with Amadeus certification.
• Ability to relate with internal and external stakeholders at various levels using diplomacy and tact.
• Excellent Communication skills.
• Attention to detail.
• Result oriented with regards to quality and productivity goals.