TM, Industial Relations & Work Ethics at United Bank for Africa (UBA)

Job Objective(s)

• To ensure industrial harmony and achieve a disciplinary process that confirms with the basic tenets of justice and enables the bank maintain operational discipline against the backdrop of the policies of the bank.

Responsibilities
Disciplinary Process & Consequence Management:

• Review reports of wrongdoings from different parts of the bank
• Intermediate where necessary and sanction staff where infraction is established
• Review reports for Disciplinary Committee and send to the relevant parties
• Organise logistics for Disciplinary Committee sitting
• Circulate reports Disciplinary Committee members
• Help in taking minute of Disciplinary Committee
• Circulate minute of DC for approval
• Implement Disciplinary Committee decisions/recommendations
• Update staff file and units records
• Disseminate Disciplinary Committee learning points via HR Xfactor.

Industrial Relations:

• Help in managing ASSBIFI, NUBIFIE and NUP
• Help in coordinating occasional meetings with the different unions
• Help in updating ASSBIFI / NUBIFIE on emerging directions of the Bank as it affects the staff
• Help in reviewing list of active pensioners
• Help in sending list of active pensioners to ARM for processing of pension payments
• Liaise with expense management to process ex-gratia pension payment on the pay day of every month.

Active and Ex-staff Issues (Appeal):

• Receive and review complaints / petitions from active / ex-staff
• Send an acknowledgement letter to the complainant
• Review the staff records vis-à-vis complaints/petitions
• Liaise with responsible officers and units for resolution
• Seek Management's approval for HCM’s recommendation based on agreed resolution as may be necessary (if required)
• Advice complainant of the outcome of their complaint /petition
• Update complaint schedule and staff records.

CBN Returns:

• Identify and collate staff disengaged from the bank on the grounds of fraud and forgeries
• Prepare a schedule indicating the data for the period under review.
• Forward to Chief Inspector for review
• Forward to Group Head, Human Resources for concurrence
• Forward to GMD/CEO for sign-off
• Forward the hard copy of the schedule to Investigations Unit for onward delivery to CBN in compliance with their circular
• Forward the soft copy of the schedule to regulatory reporting for onward delivery to CBN
• Save soft copy of the report on the shared folder while copy of the signed report is file.

Sanction Consequence on Payroll / Appraisals:

• Download list of suspensions bank-wide on monthly basis prior to pay day.
• Review the list and align with the necessary requirement for payroll input and send to payroll unit for salary payment purpose.
• Download list of all sanctions bank-wide.
• Review the list of all sanction downloaded and sent to Performance.
• Management with applicable appraisal impacts for appraisal purpose on Bi-annually / yearly basis.

Litigation:

• Receive report from legal department on ex-staff’s statement of claims
• Review the ex-staff’s records and provide necessary information to legal
• Make court appearance as witness for the bank on designated court date
• Get feedback from legal on the final outcome of the case in court
• Work in conjunction with compensation to advise the total staff benefits where decisions are favourable to the ex-staff and compensations are awarded
• Forward advised benefits to legal to enable them obtain the necessary management approval
• Update staff/ex-staff records.

Requirements / Educational Qualification
The ideal candidate must be conversant with the following:

• Minimum of a First Degree (or its equivalent) in any Social Sciences Discipline.
• HR best practices
• In-depth knowledge of the Bank’s HR policies.

Experience:

• 1 - 2 years experience in Human Resources Management.

Desired Skills:

• Customer service
• Personal effectiveness
• Interpersonal skills
• Computer appreciation / data entry (word- processing/Spreadsheet/graphics)
• Communication (oral & written).