Ticketing Officer at Remmykay Travels Limited

Job description 

• Serve as consultant in educating undecided choose travelers.
• Ensure reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Assist in planning travel itineraries by suggesting local tourist attractions and places of interest.
• Providing support to customers who may need to amend or cancel a reservation.
• Explore and study different travel destination options for reference.
• Suggest suitable travel options that best suite clients' needs
• Plan and organize travels and tours for clients
• Book tickets, reserve accommodation, organize rental transportation 
• Inform clients and provide useful travel material such as guides and event programs
• Offer and promote different services and offerings of the group
• Attend webinars, conferences and other educational programs
• Build and maintain relationships with clients
• Visit corporate organizations for travel business
• Increase customer base of the organization

Requirement

• Bsc/HND in Management, tourism or any relevant degree, with a minimum of 3yrs working experience.
• Fluency in written and spoken English Language {other major language is an advantage}.
• Should have proven good decision-making, negotiation and leadership skills.
• Clear and effective communication skills.
• Thorough knowledge of company's product
• Commercial awareness and a balanced unbiased view.
• Revalidating tickets according to the existing policy.
• Knowledge of the use relevant G.D.S Amadeus and Sabre
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Proficient in Microsoft office suite.