Telesales Representative. at Manifield Manpower Consultancy

A reputable financial institution is looking for a vibrant and smart candidate to fill the position of Telesales Representative

Salary: Guaranteed Basic  plus Easy target & Huge Commissions (No Limits)

MMC.ng/hire Ref: Ref: LAGMOR00124

Consultant: #MMC_Adaoma

Telesales Representative responsibilities include:

• Contacting potential or existing customers to inform them about a product or service using scripts
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales

Job brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our client. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone system
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus
• Preferably of a Bachelor degree in Business, Marketing or any other related field
• Proven experience as telesales representative or other sales/customer service role
• Thorough understanding of marketing skills
• Ability to handle rejection and stress in soliciting customers
• Good time-management skills
• Excellent phone and presentation skills
• Proven track record of successfully meeting sales quota over the phone
• Preferably a Female Candidate