Telemarketing Manager at Choice Talents NG

Job Summary

• We are looking for a Telemarketing Manager who thrives on leading a team in a customer-focused role.
• The Telemarketing Manager will be responsible for the daily running and Management of the department through the effective use of resources.

Job Description
You and The Telemarketing Team:

• Identifying potential customers.
• Developing database of potential customers through research on internet and social media platforms
• Daily cold calls to potential clients
• Daily follow-up calls to existing and potential clients
• Daily email and WhatsApp broadcast to existing and potential clients
• Arranging meetings with potential and existing customers to present company products.
• Persuading customers to purchase company products by highlighting product benefits and key features.
• Building and maintaining solid working relationships with both new and existing customers.
• Promptly submitting purchase orders to the relevant department for processing.
• Follow up with customers to inquire into whether purchased products meet their expectations.
• Addressing customer concerns and resolving complaints
• Achieving Sales Target.

Requirements

• HND / B.Sc / B.A Degree or equivalent.
• 5 - 7 years of work experience as a Telesales Manager
• A strong customer focus and a good telephone manner;
• The ability to work well in teams;
• Leadership skills and the ability to motivate and develop staff;
• A desire to help others work towards targets and develop their skills;
• Confidence and a good business sense;
• The ability to set, meet and exceed targets;
• A focused and self-motivated approach to work;
• The ability to manage Change, excellent communication and presentation skills
• The ability to multi-task, prioritize and manage time effectively;
• The ability to build a productive business professional relationships;
• The ability to deliver presentations tailored to the audience's needs;
• Proven track record of over achieving sales quota.

Remuneration
Monthly Salary ( N150,000 Monthly) + commission.