Supervisory Information Management Specialist (Snr. Computer Management Specialist) at US Embassy

Overview

• Hiring Path: Open to the public
• Who May Apply/Clarification From the Agency:
  • For USEFM - FP is 05/step 5. Actual FP salary determined by Washington D.C.
  • All Interested Applicants / All Sources
• Security Clearance Required: Public Trust - Background Investigation
• Appointment Type: Permanent
• Appointment Type Details: Indefinite subject to successful completion of probationary period.

Summary

• The work schedule for this position is: Full Time (40 hours per week)
• Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
• Supervisory Position: Yes
• Relocation Expenses Reimbursed: No
• Travel Required: Not Required.

Duties

• The incumbent serves as the senior locally employed staff of the Information Systems Center (ISC) at a large consulate with extensive computer telecommunications and information equipment bases, supporting a broad range of applications and variety of users.
• Incumbent is responsible for the management of all aspects of post's complex ADP systems, peripherals and integrated software platforms.
• The incumbent typically supervises the day-to-day activities of the ISC including three remote sites and the five LE staff.
• The incumbent assumes additional responsibilities in the absence of the Information Systems Officer (ISO).

Qualifications and Evaluations
Education Requirements:

• A Bachelor's Degree in Computer Science, InformationTechnology or Computer Engineering is required. 

Experience:

• A minimum of five (5) years' experience in computer operations, programming, network operations or network maintenance and repair and administrative duties involving coordination including 2 years of supervisory experience is required. 

Job Knowledge:

• Must be familiar with Microsoft Windows 2012/2016 server, O365 and Microsoft Windows desktop operating systems, SharePoint development, and web programing. 
• Basic understanding of communications concept and systems as related to Local Area Networks, Wide Area Networks and data communications is required. 

Evaluations:

• This may be tested. Please specify in your application your level of proficiency in language(s) listed.

Language:

• Fluent speaking/reading/writing in English is required. 

Skills and Abilities:

• Must be familiar with general office management procedures and be able to use consular and other computer applications.
• Must be able to deal with customers in a professional and courteous manner and work under high pressure.
• Ability to draft correspondence in Level IV English and interpret in at least one local language.
• Must be able to withstand external pressure from persistent applicants and petitioners and work under pressure and priority work to meet team requirements. 

Equal Employment Opportunity (EEO):  

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits
Agency Benefits:

• Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Abuja, Nigeria may receive a compensation package that may include health, separation, and other benefits.
• For EFMs, benefits should be discussed with the Human Resources Office.
• The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

• For the current COVID-19 Requirements please visit the following link.
• Hiring Preference Selection Process:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with reemployment rights **

* Important

• Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.
• ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
• For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.