Shipping & Fulfillment Operations Specialist at Rickamore Consulting

We are looking for a Shipping & Fulfillment Operations Specialist for our e-commerce store based in Lagos or Abuja.

Responsibilities:

• Ensure orders that are placed are packaged, shipped and delivered on time and on schedule. 
• Communicate with vendors across various countries to ensure the right item is being processed and shipped at the right time to the right customer. 
• Cross check vendor inventory levels on the site back end, to prevent stock -outs, or customers purchasing items that are no longer in stock.
• Monitor and ensure compliance with production times of bespoke items, and follow up with vendors to ensure the item will be ready at the specified time. 
• Order packaging and  supplies from local and international suppliers and source the best deals. 
• Identify and negotiate with suitable freight forwarders for imports and exports into Nigeria from other African countries. 
• When missing shipment cases arise, the jobholder would be responsible for following up with local authorities to help resolve a client’s missing package case. 
• Review and settle accounts with local logistics partners; negotiating better rates. 

Requirements:

• 2+ Years technical  experience in cross-border logistics and supply chain management
• 3+ years technical experience in shipping and fulfillment services for e-commerce stores or applicable digital business
• 3+ years experience in a coordination and organizational role
• Bachelor’s degree or higher
• 1+ years experience skilled in operations and logistics for an e-Commerce marketplaces
• Technically literate preferably with wordpress and modern fulfillment tool

Monthly Salary: N200,000 - N250,000