Shift Supervisor at So Fresh Neighbourhood Market

Job Summary

• To provide leadership to the team members by overseeing the operations and management of the outlet daily with the aim to maximise profit while minimizing cost.

Job Description

• Ensure standards of hygiene are maintained and that the outlet complies with health and safety regulations
• Ensure adherence to all established Standard Operating Procedures relating to food production
• Enforce conformance to the established food safety and quality policies
• Ensure compliance to the So Fresh standard recipe and measurements
• Ensure optimum performance in controlling the quality level of product and service, operating costs, customer satisfaction and safety procedures as well as sanitation, cleanliness and hygiene.
• Assess the resource requirements putting into consideration of the peak hours and appropriately schedule resource.
• Ensure adherence to all established Standard Operating Procedures relating to the outlet operations and help desk activities)
• Follow up to ensure all help desk sales are closed out at the promised time
• Manage the well-being and health of team members
• Manage the leave process of team members
• Duly allocate and approve overtime hours to team members when the need arises
• Actively coach and mentor team members to deliver excellent results
• Conduct training in equipment in equipment operations or work and safety procedure during on-the-the job training of new hires.

Requirements

• Candidates should possess an OND, HND, or B.Sc qualification
• 3 – 5 years’ experience in the food/retail industry
• Minimum of 2 years’ experience in a supervisory role in the food/retail industry
• Ability to work effectively in a fast-paced work environment
• Excellent record-keeping and supervisory skills
• Candidates should live close to the desired work location.