Shelter Technical Assistant (Social) at Norwegian Refugee Council (NRC)

Role and Responsibilities

• The purpose of the assistant position is to assist in the day-to-day implementation of the CC project.

Generic Responsibilities:
The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan:

• Adhere to NRC policies, tools, handbooks and guidelines
• Support in the implementation of various shelter/NFI activities
• Distribution of beneficiary handover certificate and other shelter related documents to beneficiaries.

Specific Responsibilities:

• Pre-evaluation of habitability training needs of the community and support with modules for appropriate training materials (training modules and ToR)
• Support the community base workers in the implementation of shelter/NFI activities and provide report to the shelter officer.
• Conduct community sensitization, awareness and mobilization to encourage beneficiary commitment to shelter activities
• Manage the NFI and shelter materials distributions
• Assist in encouraging the participation of various community members in the construction / rehabilitation of community infrastructures and other shelter activities.
• Assist in the formation of beneficiary selection committee and village committee
• Assist in routine monitoring of project activities and report feedback from the community and stakeholders to shelter officer
• Conduct post distribution and construction monitoring of completed projects
• Establish and maintain good working relationships with local authorities, communities and stakeholders in NRC area of intervention
• Performs any other duties as requested by the Shelter Program Coordinator or Shelter Officer.

Critical Interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Project planning: Shelter Officer, Core Competency Assistants, Field Officer, M&E
• Assessments: Local authorities, Field Officer, M&E
• Area operations: Field officers
• Staff capacity building:  Shelter Specialist, Shelter Coordinator, Shelter Officer, HR Officer
• Implementation: Shelter Officer, Field Officer.

Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework.

Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies:

• These are skills, knowledge and experience that are important for effective performance.

Generic Professional Competencies:

• At least 1 year experience in similar positions in humanitarian/emergency context
• University Degree in Social Science or its equivalent
• Knowledge of the context in North Eastern Nigeria
• Knowledge of the local language Fulani, Hausa
• High-level English language proficiency (speaking, reading, writing).

Context / Specific Skills, Knowledge and Experience:

• Experience on implementation of emergency shelter activities
• Experience in household sensitization and training in shelter and infrastructure maintenance
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
• Knowledge in Community Mobilization or related field.

Behavioural Competencies:
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect.