Service Executive in the Retail Banking Operations Unit at MacTay Consulting

Mactay Consulting is currently recruiting to fill the below job role for one of her clients in the Financial industry.

Client: Commercial Bank

Salary: N85,000 

Benefits: Pension, Leave & 13th Month Allowances, HMO and Dressing Allowance (N15,000 quarterly)

Responsibilities:

• Greeting customers.
• Assisting customers with their banking needs.
• Providing advice and suggestions.
• Opening and closing savings and checking accounts.
• Cross-selling financial services and products.
• Resolving customer complaints.
• Escalating issues to the bank manager, when necessary.
• Performing basic office and clerical duties.
• Reporting to the banking manager.

Requirements:

• B.Sc (Minimum of Second Class Lower) / HND (Minimum of Upper Credit) qualification in any field.
• At least 1 year work experience.
• 27 years and below.
• Knowledge, Skills, and Abilities:
• Very quick learner
• Keen attention to details
• Good team player
• Relationship Management
• Problem Solving
• Strong computer skills
• Interpersonal skills
• Good written and oral communication
• Integrity.