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  • Posted: Jun 21, 2022
    Deadline: Not specified
  • Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo...
    Read more about this company


    Senior Account Manager (Zonal Manager)

    Job Objective(s)

    • The senior account manager (zonal manager) will lead the strategy and project manage all initiatives and pilots related to last mile delivery.
    • Have either individually or as part of a team, created or improved ways of leveraging the company’s existing or potential assets to fulfill goods to consumers.


    • Managing the talent pool of Jumia Services and building a strong leadership team in Delivery
    • Actively design and steer CXP and VXP excellence projects along with Local and Central operations leaders
    • Design and own end to end the Last mile unit costs strategy to meet both our requirements of CXP/VXP and unit economics targets
    • Actively feed and contribute to the system roadmap design to deliver the required instruments for this logistics success
    • Leading the scale up and expansion of last mile footprint (3PL expansion, pick up station expansion, Delivery Associates hiring and expansion).
    • Own and create the 3PL community management for Jumia 
    • Manage and improve fleet management practices, team and cost of operation Create a culture of best-in-class material handling in Last mile
    • Lead key transformations in supply chain (or in partnership), allowing our last mile hubs to receive product faster and more often without increasing costs of delivery
    • Ability to work cross functionally with key fulfillment partners such as Logistics, supply chain and other partners, such as IT

    Required Qualifications

    • A Bachelor's Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
    • Proficient in Microsoft Office - Excel, PowerPoint, Word, Email, Internet etc.
    • Proficient in Google Office Suite - Google Drive, Google Sheets, Google Docs, Gmail, etc.

    Relevant Experience:

    • 5 years minimum experience in logistics operations
    • Experience in strategy and complex network management
    • Good Knowledge of the Logistical Operations in the local market is a plus.

    Skills and Competencies:

    • Process oriented, well-organized with a high level of attention to detail
    • Data oriented with strong analytical and conceptual skills
    • Communicate effectively with counterparts in Logistics Department
    • Excellent team management skills
    • Dynamic and able to work in a fast-paced environment

    We Offer 

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity of having strong impact in building the African ecommerce sector
    • The opportunity to become part of a highly professional and dynamic team
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

    Method of Application

    Interested and qualified? Go to Jumia Nigeria on to apply

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