Sales Operations and Expansion Specialist at Engie Africa

Location: Victoria Island, Lagos

Key Responsibilities

• Measure and evaluate the performance of assigned locations and suggest strategies to boost sales productivity.
• Track sales trends and provide insights on current sales performance, and proffer solutions to improve performance.
• Training sales team members on topics including performance monitoring, pitching, sales conversation, closing and building strong and long-lasting relationships with customers.

Deliverables and Activities
Measurement & Evaluation:

• Track and analyze KPIs for growth, win/loss rates, upsells, renewals, quota attainment and identify individual performance areas for improvement.
• Boost sales productivity by helping simplify the sales process and identify pain points at every stage of the sales funnel.
• Partner with Sales and Marketing teams analyze campaign performance with reporting and dashboards.

Data Insights & Documentation:

• Contribute to the end-to-end process of tracking sales, operational metrics and deliver regular insights to the business and sales managers
• Support Sales Managers in planning, target setting and documentation, in alignment with business objectives
• Identify potential problems and suggest prompt solutions
• Identify and understand both the employees and the business needs and drive the necessary capability interventions.

Training & Onboarding of New Agents:

• Assist with the onboarding and training process of new Sales Representatives, TLs
• Maintain documentation on sales processes, policies, and provide relevant sales training materials to assist with onboarding new sales talent
• Identify potential skill gaps of the field sales team, train to bridge gap, and monitor impact on performance.

Joined Up Business Planning:

• Support the broader sales team to execute at maximum scale.

Team Engagement:

• Contribute to the development of engagement activities to keep sales team members enthused and engaged.

Required Skills and Experience

• Bachelor's Degree
• 1 - 3 years experience
• Proficiency in Word, Excel, and PowerPoint
• Strong Leadership and People Development Skills
• Great Analytical skills
• Excellent written & verbal communication skills
• Demonstrated ability to handle multiple tasks and assignments simultaneously
• Superior Communication / Presentation Skills
• Conflict Management / Composure
• Strong Planning & Organizational Skills
• Persuasive / Sales Ability / Negotiations
• Up to 10% travel required.