Sales and Marketing Personnel at Ogeyi Place Hotels Limited

Location: Port Harcourt, Rivers State
Reports To: Head of Sales

Brief

• Sales and Marketing personnel networks with potential clients, manages large accounts, works to maintain a loyal customer base, and oversees hotel sales and marketing strategies.

Responsibilities

• Demonstrates products and services as deemed necessary by clients and management
• Schedules appointments and meetings as necessary
• Answers questions from clients
• Researches client base to find new types of customers and sells to them accordingly
• Creates a plan for gaining customers and then retaining them
• Analyzes and creates a plan for engaging the target market
• Analyzes the competition to create a plan for engagement
• Demonstrates superior time management skills and meets sales deadlines
• Analyzes current client base or target market for the hotel.
• Devises new ways to expand that client base.
• Develops promotional and advertising materials for the hotel.
• Oversees distribution of marketing materials.
• Reaches out to organizations and businesses that might require a hotel for conferences and events.
• Meets with representatives from these companies to explain the hotel's merits and amenities.
• Networks with wedding planners and special event planners to encourage hotel bookings.
• Designs and advertises special group rates and packages to increase larger bookings.
• Overcomes hesitations of clients to close a sale.
• Manages accounts of high-profile clients.
• Processes payments and applies discounts as necessary.
• Addresses and resolves any issues or complaints regarding sales or marketing.
• Ensures that guests are enjoying their stay at the hotel and that large group needs are met.
• Maintain contact with clients to obtain feedback and encourage continued patronage.

Requirements

• Bachelor's Degree required, with high proficiency in computer:
• 4 years of experience in the sales and marketing sector, preferably in the hospitality section.

Required Knowledge, Skills and Abilities:

• Demonstrates strong organizational skills.
• Exhibits excellent interpersonal and customer service skills.
• Is willing and able to travel to establish and maintain client networks.
• Demonstrates ability to think creatively and analytically.
• Is capable of creating and maintaining a large client network.
• Demonstrates familiarity with budget software and financial management.
• Communicates clearly and effectively.
• Possesses strong leadership skills.
• Is familiar with the workings of the hotel and hospitality industry.
• Demonstrates strong persuasive and negotiation skills.
• Works well with a variety of different individuals.