Sales and Marketing Officer at IO Furniture

Job Summary

• Establishing new businesses, organizie sales visits and ensure all pre-assigned sales target is met monthly.
• Initiate sales campaigns to meet sales and production expectations.
• Prepare sales presentations or proposals to explain product specifications or applications.
• Complete expense reports, sales reports, or other paperworks on a weekly basis
• Negotiate prices within the company’s acceptable range for each furniture piece
• Verify delivery schedules meet project deadlines.
• Demonstrating and presenting products
• Attending trade exhibitions, conferences and meetings
• Negotiating contracts and packages
• Process quotes and sales orders, assist in showroom set-up, design and presentation of products
• Discuss warranties and replacement of parts with customers
• Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to sell products and services.
• Identify prospective customers using business directories and leads from existing clients
• Advise customers on product usage to improve production
• Constantly learn about new products and explain specific features of various products to customers.
• Visit establishments to evaluate needs or promote products
• Maintain customer records, using automated systems.
• Answer customers' questions about furniture products, prices, availability and accessories or credit terms.
• Contact new or existing customers to discuss how specific products or services can meet their needs.
• Emphasize furniture product features based on analyses of customers' needs and on the technical knowledge of product capabilities and limitations.
• Assist customers in selecting products based on customer needs and product specifications.
• Provide feedback to product design teams so that products can be tailored to clients' needs.
• Aid customers in finding excellent matches for their needs.

Qualification

• B.Sc in Marketing, Communications, Social Sciences or Business Administration.
• An MBA will be an added advantage
• Customer Relationship Management System
• Enterprise Resource Planning.

Experience

• Minimum of 2-3 years of demonstrable experience in sales, marketing, merchandising or related field.

Skills & Competencies

• Negotiation skills
• Excellent customer service skills
• Ability to be proactive and deliver results
• Integrity/Discipline
• Excellent interpersonal skills
• Attention to details
• Possess analytic and problem-solving skills
• Proficiency in the use of Microsoft package
• Excellent communication skills and evidence of building strong relationships
• Solid knowledge of digital technologies including those involving content management, web analytics, search engine marketing, email marketing and website usability
• Ability to develop strong value propositions consistent with customers' needs
• Knowledge of the company’s products and services
• Ability to connect strategic thinking and planning with hands-on tactical execution.