Retail Officer (Sports Betting) at Betgr8

Betgr8 is looking for a motivated and results-driven Retail Officer to support our retail growth and operations across Lagos.

Salary: Competitive + Performance Incentives

THE ROLE

The Retail Officer will be responsible for:

• Scouting, engaging, and onboarding new agents and betting shops.
• Identifying suitable shop locations and assessing proximity to existing shops.
• Coordinating onboarding, training, and welcome packages for new agents.
• Ensuring agents receive their shop betting accounts and complete all required agreements and documentation.
• Building strong relationships with agents and carrying out regular shop visits to support retention and sales growth.
• Monitoring agent performance and identifying opportunities to improve sales and network growth.
• Supporting agents with trade assets and ensuring proper documentation and transfer agreements.
• Providing product, platform, and technical support, including app installation, updates, configuration, and navigation.
• Responding promptly to agent queries and resolving issues through chat groups, email, phone, or physical visits.
• Conducting regular checks on betting patterns to identify potential fraud and support risk management.
• Supporting in-house training and product updates for agents and relevant teams.
• Preparing regular reports on agent recruitment, sales performance, shop activities, and network growth.
• Carrying out any other related duties assigned by the Line Manager.

THE IDEAL CANDIDATE

• Experience in sales, retail, field operations, or business development.
• Betting or fintech experience is an advantage.
• Good communication and relationship management skills.
• Target-driven and proactive.
• Good knowledge of Lagos.
• Good reporting and organisational skills.
• Willingness to travel within Lagos.

WHY BETGR8?

• Work with a fast-growing brand.
• Competitive salary + performance incentives.
• Opportunity for career growth.
• Be part of Betgr8’s retail expansion.