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  • Posted: Dec 28, 2021
    Deadline: Not specified
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    Broad Places Radiology is a large, multi-speciality radiology company serving the communities in Lagos Nigeria. We strive to provide top quality radiology services using state of the art equipment and proven techniques.
    Read more about this company

     

    Professional Customer Service Executive

    • Proficient in Microsoft Office Suite
    • Knowledge of customer service practices
    • Experience in mediation and conflict resolution techniques
    • Experience supervising others
    • Data analysis experience
    • experience working as a customer service executive in a diagnosis center 
    • execellent knowledge on customer service role and duties 
    • Assist customers with requests for information, complaints, making appointments, and resolving issues
    • Maintain and update customer and referral information
    • Ensure patient forms contain all necessary billing information
    • Strong written and verbal communication skills
    • Ability to communicate calmly and diplomatically with customers, co-workers, and visitors
    • Keen attention to detail, especially involving checking forms and documents for proper information
    • Working knowledge of Microsoft Office Suite or similar software
    • Proficient in customer service
    • Knowledge of medical insurance procedures
    • Active listening and comprehension skills
    • Working knowledge of office equipment

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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