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  • Posted: Jul 12, 2021
    Deadline: Not specified
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    Smart Partners was founded by Tijani Iyemifokhae , a graduate of Industrial Chemistry, University of Benin with MBA (Human Resources) Lagos State University Ojo. He has more than a decade work experiences that span across some leading law firms as Practice Development Manager. At Fine and Country International (West Africa) he was the Head of Operations and...
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    Operation / Quality Control Personnel (Hospitality)

    Location: Lekki, Lagos

    Job Responsibilities

    • Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
    • Keeping accurate documentation and performing statistical analysis.
    • Gaining feedback from the clients, attending meetings, submitting reports, and assisting external auditors and inspectors.
    • Fully responsible for all aspects of all departments.
    • Support and work with all Head of Departments.
    • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
    • Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets
    • Monitor the purchase of each department.
    • Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand with the F & B Manager & Chef.
    • Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
    • Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming
    • Monitor the co-ordination between all departments for smooth & efficient operations.
    • Assessing and reviewing customer satisfaction and service recovery process.
    • Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
    • Be on available to resolve any urgent problems.
    • Responsible for the overall management of the operation of the hotel.

    Job Requirements

    • Degree in Business Management or any other related field
    • Minimum of 8 years proven experience
    • Previous experience in production or hospitality.
    • Experience in business administration may be advantageous.
    • Strong attention to detail, observation, organizational, and leadership skills.
    • In-depth knowledge of quality control procedures and legal standards.
    • Excellent communication and listening skills.
    • Good technical and IT skills.

    Method of Application

    Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using the Job Title as the subject of the e-mail.

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