Member Engagement Manager at Association of Chartered Certified Accountants

We’re currently looking for a Member Engagement Manager on a full time, permanent basis. This position sits within the Relationship team, based in our Lagos office, Nigeria

The job

Reporting to the Country head, on a day to day basis, The Member Engagement Manager is accountable for developing and implementing plans designed to enhance member value and strengthen member engagement and advocacy within market and you’ll be involved in the following:

• Develops and executes the member engagement plan for the market, with a view to maximizing member value, engagement and advocacy
• Builds and delivers a plan for the development of advocacy-driven member communities to support the delivery of ACCA’s global approach 
• Develops and implements local member initiatives and face-to-face events as agreed, to build membership engagement
• Collaborates with colleagues locally and regionally to leverage global solutions and expertise to build member value
• Works with colleagues locally and regionally to support and develop partner relationships in ways which build member value and advocacy and maximize the value of partner relationships to ACCA

The person

We’re looking for someone who:

• Educated at least to degree level or equivalent
• Demonstrable experience of building and sustaining effective relationships and communities
• Strong interpersonal skills with the ability to interact with and influence people at all levels. Confident and clear oral communication skills
• Able to plan, manage and work on own initiative to deliver results within strict deadlines and agreed budgets
• Knowledge of MS Teams, social media platforms and PowerPoint is essential

Our benefits

We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the power to do so. Our core benefits include medical cover, life assurance and long term disability cover. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees.

We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.