Medical Records Service Officer (Health Information Management) at Matola International Concept Limited

Main Functions

• An experienced Health Information Manager who is able to manage and maintain all necessary medical documentations such as patient data, hospital records, examination, diagnostic records, appointment booking, etc.
• Ensure Patient records are up to date, accurate and fully comply with privacy laws and ethical standards.
• Knowledgeable in managing EMR/EHR, analytical (statistical) skill, big data analysis, data privacy, Medical Records archiving and Patient appointment management

Tasks and Responsibilities

• Customer satisfaction survey at 90 - 95%
• 5 minutes response time to patient enquiries/appointment booking
• Patient documents upload to EMR/EHR within 24 hours
• Statistical and weekly utilization reports at 100%
• 100% HMO patient list update
• Medical appointment booking success at 100%
• Keep accurate Medical reports in patient folders.
• Preparation of Weekly/monthly statistics .
• Data and document management.
• Ability to follow up on No Show patients.

Required Qualifications

• HND / B.Sc in Medical Records Administrations and Biostatistics
• Minimum of 10 years post qualification experience with Professional Licence to practice/Health Records Officers' Registration Board of Nigeria
• Qualification/Training in Electronic Health Records (EMH/EHR) is a must
• MBA in Business Administration (Information Technology) will be an added advantage
• Excellent knowledge of various hospital/patient application softwares
• Valid annual professional licence
• Work experience in oil and Gas medical industry will be an added advantage
• Qualifications in IT / computer science.

Competences:

• Good knowledge in the use of computer system
• Big data analytical skill
• Proper understanding of various EHR/EMR application softwares
• Adequate knowledge and skill in health data statistical analysis
• Good understanding of Medico-legal system, Medical Appointment booking and data privacy
• indept knowledge on how Health Maintenance organizations work.

Other qualities:

• Excellent communication skills, both verbal and written
• Very detail oriented
• Excellent interpersonal skills
• Strong leadership skills
• Technical skills.