Maximum Demand Loss Reduction Officer - RPE at Ikeja Electricity Distribution Company

Reporting To: Maximum Demand Loss Reduction Supervisor

Role Purpose

• To reduce commercial losses through regular MD customer surveillance, conduct meter accuracy testing, energy data analysis and periodic feeder loss investigation.

Responsibilities

• Joint Responsibility for grid energy reconciliation and compliance to Energy Account Policy by all stakeholders
• To ensure revenue optimization by giving detailed analysis and recommendations based on reconnaissance surveillance, uncovering and escalating energy compromise for MD customers.
• To minimize pre-agreed commercial losses by regular customer surveillance, spot meter accuracy testing, energy analysis, periodic feeder loss investigation.
• To ensure effective energy accounting/auditing of MD customers through adequate monitoring and tamper prevention initiatives in collaboration with internal stakeholders.
• To provide independent and unbiased feedback to management team on the true state of MD installations and infrastructure
• Prepare Weekly visitation plans based on escalations and customer complaints and performance reporting to Team Lead.
• Carry out periodic network patrolling activities that will ensure seamless hazard free environment and reduction in technical losses.
• Investigate and report on complaints assigned and provide technical inputs and recommendations on various investigations.
• Periodic surveillance checks for both MD customer and MD Ops team to ensure compliance to company policies
• Ensure close out of all feedback to internal stakeholders within agreed timelines.
• Manage Seal utilization reporting.
• To increase in customer (kWh) billing by spot checking possible migration of High Prime customers to MD.
• Ensuring SOPs are adhered
• Responsible for tracking monthly consumption trend viz-a-viz availability to uncover possible revenue leakage for both MD customers.
• To track customers previously billed penalty and follow up on payment with primary stakeholders
• Carry out any other duties as requested by the Team Lead and/or Head Revenue Protection & Enforcement Unit
• Carry out any other duties as requested by the Head, RPE

Minimum Qualifications

• Bachelor’s degree Engineering
• At least 1-3 years relevant work experience from related sector/ organization

Technical Competencies:

• Knowledge of the power industry and the distribution value chain
• Metering
• Energy Audit
• Knowledge of NERC regulations

Behavioral Competencies:

• Strong problem solving and analytical skills
• Firm ethical grounding, discipline and integrity
• Planning and coordination