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  • Posted: Apr 19, 2021
    Deadline: Apr 22, 2021
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    O'la-kleen Nigeria Limited is Nigeria's foremost cleaning service company with a brand name used as a reference point both locally and internationally. The company has continued to exceed the expectations of clients thereby defining service excellence in the cleaning industry. Our services includes: Janitorial Cleaning Services Cleaning of Ai...
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    Marketing Officer

    Job Description

    Summary of Responsibilities

    Provision of excellent marketing/customer service, effective customer relationship management and maintaining a positive, empathetic and professional attitude towards clients at all times.

    Specific Duties & Responsibilities

    • Planning and carrying out marketing activities to agreed budgets and sales volumes
    • Market company’s products i.e. vaults, tombstones, refurbishments, hall rental. etc through various platforms to clients
    • Handle/Follow up on client’s enquiry/complaint and provide appropriate solutions and alternatives within the time limits
    • Carry out market research, competitor and customer surveys
    • Schedule hall events and bookings/reservations that are devoid of time clash.
    • Follow up with clients in ensuring that all burial documents are complete.
    • Follow up with Account Dept. on the issuance of invoice and receipts to clients.
    • Allocate vaults to the buying client after fulfilling all necessary requirements.
    • Provide feedback on the efficiency of customer service process.
    • Adheres to all company policies, procedures and business ethics
    • Submit Daily Report to the General Manager.

    Minimum Educational Qualifications and Work Experience

    • Bachelor’s Degree in Business Administration or related fields.
    • At least 3 years working experience in a similar position
    • Demonstrable experience in Marketing/customer service in an environment requiring tact, judgement and discretion in handling client’s complaints and/or requests
    • Experience in using a wide range of relevant IT packages/equipment.
    • Excellent communication skills

    Job Types: Full-time, Permanent

    FEMALE APPLICANTS are prefferable

    Salary: ₦100,000.00 - ₦120,000.00 per month

    Method of Application

    Interested and qualified candidates should forward their CV to: omeonukelechi@gmail.com using the position as subject of email.

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