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    • Loan Collection Officer at Bytefin Nigeria Limited

    Posted: Jul 27, 2021
    Deadline: Not specified
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  • Loan Collection Officer

    JOB DESCRIPTION :

    • Contacting & Interacting with Debtors via telephone:
    • Collecting payment on debts
    • Understanding reasons for late payment.
    • Ensuring the resolution of delinquent accounts
    • Tracking outstanding debts
    • Plan course of action to recover owed money.
    • Negotiating payoff deadlines and payment plans.
    • Work closely with Team leads, Operations Manager, and Head of Operations to ensure synergy and all-time customer satisfaction while ensuring debts are being recovered and paid up.
    • Adherence to call script and call center policies.
    • Compile Reports
    • SALARY: 50,000 Naira Basic Salary
    • Performance bonus based on KPI

    REQUIREMENTS:

    • Sound knowledge of collection practices, regulations and procedures, and telephone mannerisms
    • Solid understanding of repayment schedules and bad debt management
    • Proficient in preventing losses, controlling delinquent balances, and collecting delinquent accounts
    • Negotiation and Debt Settlement with the client, collections agents should develop and enact payment plans that eliminate the debt and are manageable for the customer.
    • Ability to work with others in a close manner, Good computer skills, Good multi-tasking skills.
    • To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans
    • MUST reside in Lagos.

    Method of Application

    Interested and qualified? Go to forms.gle to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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