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  • Posted: Dec 3, 2021
    Deadline: Dec 31, 2021
  • OUTCESS is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.
    Read more about this company


    KYC Compliance Officer

    Business Unit / Function: Customer Service Delivery
    Department: Service Experience

    Job Purpose

    • One of the aspirations that Airtel Africa has set for itself is to be the preferred service provider for the Airtel Customer Base.
    • This person is responsible for checking the quality of all KYC registrations daily for NCC KYC Compliance and data generation and operational reporting on the daily report requirements for Customer Experience.
    • Complianceis of utmost importance to Airtel Nigeria while we continue to provide excellent services to our customers.

    Key Accountabilities

    • Expected End Results (“WHAT”) (List the expected end results that must be achieved in order to fulfill the job purpose)
    • Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?
    • KYC Registration Data Analysis and Reporting


    • Provide daily/weekly/ monthly report based on the data analysis.
    • Tracking of fraudulent registration kits
    • Reduce the poor data quality of KYC registrations received from the field to impose stiff penalties on agents found to be making fraudulent and poor quality registrations.


    • Interested candidates should possess a B.A / B.Sc / HND / Experienced OND / NCE / B.Tech / B.Ed / B.Eng / NCE qualification.
    • Candidate must have Completed NYSC very compulsory
    • Candidate must reside within and around Opebi Ikeja Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin,Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo,Oregun.
    • Applicant must not be more that 35years
    • Good Commuication skill
    • Computer Literate
    • Fluent in English Language.

    Salary and Benefits

    • N50,000 - N52,000 monthly.
    • HMO & Pension.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

    Note: Get your CV ready for 2022. Order our 100% professional CV Service.

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