Journey Monitoring Officer at White Soul Group

Job Overview

 The Journey Monitoring Officer will report to the Tracking Coordinator and MD and must be an expert in using and keeping functioning fleet management software to track and monitor the various aspects of the fleet operations.

Duties and responsibilities

Fleet Operations

• Monitor and track trucks form source to destination, ascertaining the location of all trucks at all times.
• Prepare daily loading projections for clients
• Real time tracking of all truck locations and event monitoring in all fleets using GPS system
• Continuously monitor aspects of driver behavior, such as speeding, fuel consumption, excessive braking and erratic driving using telematics systems in trucks
• Flag off all illegal movements of drivers and notify the appropriate authorities promptly to enable them take action.
• Monitor delays, time spent at customer locations, diversions, and illegal loadings.
• Track vehicle locations and improve traceability in the event of a vehicle theft
• Analyze data to identify vehicle patterns and take remedial action to reduce costs
• Flag off immediately, issues of violations of geo-fences, speed limits, free-wheeling, night driving, over-speeding, near misses, etc. to management

Skills and Abilities

Decision-making capacity: Demonstrated well-balanced judgment in logistical and management skills to mitigate threats and risks to operations

Planning and organization: Sound organizational and management skills including a strong service orientation. Ability to plan and organize assignments with little supervision, prepared to up manage and ask for support when it is needed

Accountability: Operates in compliance with service rules, regulations, policies and procedures. Assumes full responsibility for actions and decisions

Technology awareness: Willingness to use automation technology. Computer skills and basic familiarity with vehicle tracking systems and trucks are required

Requirements

 Educational Qualifications

• Minimum of a Bachelor’s degree from a recognized tertiary institution
• Higher education, courses in security training and another relevant field is an asset Experience
• Minimum 2 years of progressive working experience in a similar position
• Proven experience working with vehicles, dispatch, fleet management, tracking
• Working knowledge of safety or security operations Good geographic knowledge of key areas.

Working conditions

• Would be required to work overtime, and weekends.
• Would be required to travel as the company deems necessary.