Human Resource and Administration Officer at Norwegian Refugee Council (NRC)

Job Identification: 813
Location: Job, Plateau
Project number: NGFM0000
Job Category: Human Resources
Reports to: HR/Admin Coordinator
Travel: 25%
Duration and Type of Contract: 1 Year

Role and Responsibilities

• The purpose of the HR officer is to provide Human Resources support to the various human resource functions in the NRC Field office in Maiduguri Nigeria which include recruitment, staffing, training and development, performance monitoring and employee counselling. The following are a brief description of the role.

Generic Responsibilities:

• These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
• Ensure adherence with NRC policies, tools, handbooks and guidelines
• Implement delegated support function portfolio according to the plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function

Specific Responsibilities:

• The HR / Admin Officer is expected to achieve the following during this contract period.
• Provide support to supervisors and staff to develop the skills and capabilities of staffs.
• Supervision of the HR / Admin Assistant and cleaners
• Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.
• Provide information to staff, supervisors and staff on human resource and work-related issues.
• Promoting equality and diversity as part of the culture of the organization
• Implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
• Implementing with line managers HR planning strategies which consider immediate and long-term staff requirements
• Induction and Onboarding of newly recruited NRC staff and keeping Appropriate records
• Coordinate with relevant partners, suppliers, authorities, lawyers, Pension Office, etc
• Provide support to supervisors and staffs to develop the skills and capabilities of staffs.
• Monthly stock reporting and stock count of Items in the HR / Admin store
• Preparation of ID cards and documentation of new staff

Critical Interfaces
Relevant interfaces for this position are:

• Strategy and project planning: HR Manager, HR / Admin Coordinator
• Base / Country Office operations: Country Director, Programme Managers, Consultants, Advisors, Support Functions

Scale and Scope of the Position
Staff:

• HR Assistants, 3 Cleaners

Stakeholders:

• Other NGOs, Pension Office, Medical Insurance Company

Budgets:

• TBC

Information:

• Agresso, Intranet

Competencies  
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies:

• These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

• Experience from working as a Support Function Officer in a humanitarian / recovery context:
  • Good university degree from a reputable university
  • Professional degree would be an added advantage
  • Knowledge about own leadership skills / profile
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluency in English both written and verbal
• High-level competence in computer skills (Microsoft Office Applications)

Context / Specific Skills, Knowledge and Experience:

• Good communication skills
• Good negotiation skills
• Knowledge of the Nigerian context
• Experience with start-up activities

Behavioral Competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Managing performance and development
• Managing resources to optimize results