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  • Posted: Nov 30, 2022
    Deadline: Dec 7, 2022
  • Hospitality Groundworks is a hospitality consultancy consisting of a network of independent hospitality experts and industry trailblazers with multi-disciplinary hospitality expertise. We aim to ensure your business is working at optimum levels and generating high revenues.
    Read more about this company


    Hospitality Business Analyst

    Job Description

    • The business analyst will report to the CEO and support the ancillary team, operations team with ad hoc and standard reporting dashboards.
    • The analyst will also complete various analysis as well as provide performance trends and insights. In addition, the analyst will assist with driving ancillary initiatives and identifying/measuring KPIs.


    • Develop and manage ancillary reporting including dashboards, monthly performance updates, trend analysis, and initiative tracking.
    • Gather reporting/dashboard requirements from various stakeholders and deliver desired output
    • Evaluate data and report findings for accuracy, completeness, intent, and scope, etc.
    • Work cross-functionally (Operations, Business Intelligence, Finance, Fleet, etc.) to obtain and validate information
    • Assist with finding new product revenue and cost saving opportunities
    • Support various ancillary initiatives from both a performance and project management perspective
    • Work with other operations team members on reporting/analytics/insight requests
    • Identify and create new ways to visualizing data and showing performance trends
    • Handle various ad hoc requests including ones from senior management
    • Maintain fees and surcharge pricing in counter system
    • Support the operational excellence team in terms of providing analytics/insights relating to process improvement opportunities
    • Assist with determining new metrics to evaluate business/product performance.

    Skills & Experience

    • Bachelor's Degree in Business Management, Economics, or related field
    • Minimum of two years experience in similar role within hospitality
    • Experience with Teradata/writing queries in SQL
    • Proficient in MS Office suite of tools
    • Drive results through teamwork
    • Strong written and verbal communication
    • Strategic and analytical mindset
    • Ability to complete tasks accurately and meet deadlines
    • Experience supporting initiatives/project management preferred
    • Experience working cross functionally
    • Product/rental business experience preferred
    • Highly organized and strong attention to detail.

    Method of Application

    Interested and qualified candidates should send their CV to: using the job title as the subject of the mail.

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