Hospitality Business Analyst at Hospitality Groundworks

Job Description

• The business analyst will report to the CEO and support the ancillary team, operations team with ad hoc and standard reporting dashboards.
• The analyst will also complete various analysis as well as provide performance trends and insights. In addition, the analyst will assist with driving ancillary initiatives and identifying/measuring KPIs.

Responsibilities

• Develop and manage ancillary reporting including dashboards, monthly performance updates, trend analysis, and initiative tracking.
• Gather reporting/dashboard requirements from various stakeholders and deliver desired output
• Evaluate data and report findings for accuracy, completeness, intent, and scope, etc.
• Work cross-functionally (Operations, Business Intelligence, Finance, Fleet, etc.) to obtain and validate information
• Assist with finding new product revenue and cost saving opportunities
• Support various ancillary initiatives from both a performance and project management perspective
• Work with other operations team members on reporting/analytics/insight requests
• Identify and create new ways to visualizing data and showing performance trends
• Handle various ad hoc requests including ones from senior management
• Maintain fees and surcharge pricing in counter system
• Support the operational excellence team in terms of providing analytics/insights relating to process improvement opportunities
• Assist with determining new metrics to evaluate business/product performance.

Skills & Experience

• Bachelor's Degree in Business Management, Economics, or related field
• Minimum of two years experience in similar role within hospitality
• Experience with Teradata/writing queries in SQL
• Proficient in MS Office suite of tools
• Drive results through teamwork
• Strong written and verbal communication
• Strategic and analytical mindset
• Ability to complete tasks accurately and meet deadlines
• Experience supporting initiatives/project management preferred
• Experience working cross functionally
• Product/rental business experience preferred
• Highly organized and strong attention to detail.