Head, Retail Sales at WTS Energy

Location: Apapa, Lagos
Job type: Permanent / Full-time
Business Unit: Sales
Category: Retail Business Unit
Directly Accountable to: Chief Marketing Officer (CMO)
Directly Accountable for: Retail Branch Managers
Indirectly Accountable to: Chief Operations Officer (COO)

About the Job
Purpose of Job – States the reason for the Job:

• The Head, Sales is responsible for providing strategic and policy direction and managing the overall performance of the Sales team.
• The incumbent’s sole responsibility is to provide policy direction for the sales force towards the attainment of corporate objectives through the development of marketing and sales vision & mission.
• He/ She is also responsible for ensuring profitable returns on all company products sold through the various SBUs.

Job Duties & Responsibilities

• Evaluate, monitor and respond to market trends, environmental changes, political and social implications, competitor activities and consumer preference with a view to grow market share in all product lines year on year.
• Develop strategies for the upgrade of our retail outlets, structures and equipment for improved sales.
• Develop strategies and plans for the promotion of products and service offerings.
• Manage and increase profitability of all products sold .
• Build a high performing sales force with thorough understanding and appreciation of the downstream petroleum market.
• Ensure the attainment and compliance to our Corporate Credit strategy.
• Provide leadership to the regions for effective performance and profit contribution.
• Oversee regional operations activities and ensure regions get adequate support to achieve assigned volume targets
• Develop marketing strategies for the achievement of increased products revenue targets, decreased operational cost as well as achievement of departmental targets.
• Plan, direct and coordinate customer service strategies and manage customer relationships
• Ensure full compliance to Control and Standard and EHSSQ policies as pertaining to sales
• Give executive attention to all CASOM action points and drive to closure within timelines.
• Ensure every member of your team is CASOM compliant.
• Plan, Lead/ assist in aggressive monitoring and auditing of EHSSQ critical assets such as plants, terminals, LPG, Retail outlets and other installations to prevent all unsafe conditions and practices by employees and other stakeholders.
• Ensure the deployment and full implementation of Business Continuity Strategies (disaster recovery) such as Emergency Response, Oil Spill Contingency Plan and monitor compliance via drills.
• Liaise with HEHSSQ/ monitoring agencies and ensure compliance with OVHEM EHSSQ Statutory requirements such as Licenses/Permits etc.

Academic Qualification & Work Experience

• A Good University Degree (preferably with a Masters)
• 12 - 15 years’ experience in a Marketing/Sales function in the oil & gas industry

Competences Required (Knowledge, Skills and Attributes):

• Oil & Gas Industry Dynamics
• Communication
• Teamwork
• Product Knowledge
• Conflict Management
• Leadership
• Marketing & Sales
• Business Performance Monitoring
• Cost Management & Control
• Organization Design, Structure & Culture
• Strategic Human Resources
• Budgeting & Budget Management
• Adaptability
• Planning & Organization
• Stakeholders and Social Responsibility
• Self & Stress Management
• Value & Ethics
• Partnering and Customer Service
• Influence
• Marketing Strategy

Working Conditions & Operating Environment

• May need to manage steep timelines
• Prolonged exposure to computer screens
• Additional work hours may be required Key Results Areas (KRA) Key Performance Indicators (KPI)
• % Increase in profitability and volumes
• % Increase in staff productivity
• % Decrease in operations cost
• % Increase in Point of Sale and Point of Sale efficiency Job Requirements & Person Specification