Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 18, 2021
    Deadline: Not specified
  • Want to get a job fast? Signup and complete your profile on MyJobMag. Employers will find you 4x faster with a complete profile. You can download your completed profile anytime
    We’re a next-generation energy company Our flagship product, ReadyPay Power, is an expandable, lease-to-own solar home system providing lighting, phone charging, TV, and radio, financed through affordable installments over mobile money. We combine rich customer payment histories with additional data sources to create a cutting-edge credit score that...
    Read more about this company


    Head of Product & Commercial, Minigrids

    Location: Abuja, with national business trips
    Department: Mini-Grids
    Reporting line: Head of Mini-Grids, Nigeria

    Job Purpose / Mission  

    • As part of the Access to Energy Minigrid Nigeria management team and functionally attached to the global head of Product & Commercial Minigrid, the Product & Commercial manager is responsible for the product development, the customer experience and the revenues at country level. This covers our different revenue streams of electricity sales, appliances sales, customer finance, ad hoc services.
    • To meet her/his goal, her/his scope will cover customer care and customer service, marketing, business incubation program and support to entrepreneurs, building and managing local partners, data analytics and activities monitoring.
    • She/He will be in charge of managing the commercial team in the clusters of operations.
    • This position implies to work in close relationship with the whole minigrid team in Nigeria, the ENGIE Energy Access team and the global Product & Commercial team.

    Key Responsibilities, Deliverables and Activities
    Key Responsibilities:

    • Structure and lead all commercial activities within the company
    • Manage commercial team in cluster (Objectives setting, training, support, monitoring, performance evaluation etc.) on all commercial topics: energy sales, appliances sales, customer finance management, customer experience, other services
    • Build the budget, monitor activities and build the commercial monthly reporting.

    Deliverables and Activities:
    Data analysis:

    • Build and maintain operational monitoring and management tools for commercial activities
    • Analyse commercial data to improve performance, processes and products.

    Organize a network of partners:

    • Develop and manage a network of local partners to boost income generating activities in the mini-grid sites.

    Sales (before cluster creation):

    • Be responsible for client acquisition and retention
    • Sales energy-efficient appliances and machines.

    Customer support and community engagement (Before cluster creation):

    • Support customers and the community in the usage and understating of our product & services
    • Manage Local Operators in the cluster zone
    • Be responsible for customer satisfaction.

    Required Skills & Experience

    • A minimum of 5 years in commercial activities management (marketing, sales, customer experience and performance management) or in a related field
    • Master's in Business or Management
    • Strong analytical capacity
    • Enjoy working on several projects in parallel, capacity to organize teams to deliver project in a timely manner
    • Ability to be part of a multi-cultural team and to work with several streams
    • Be passionate about improving rural communities life
    • Excellent oral and written communication skills in English required
    • Ability to effectively communicate in at least 1 local language. More is a plus.
    • Skilled in the use of Microsoft Office products and basic IT knowledge required.

    Desired Skills & Experience:

    • Experience with PowerBI or tableau is a plus
    • Autonomous and proactive mindset  
    • Economic modelling knowledge is a plus.

    Method of Application

    Interested and qualified? Go to Fenix International on to apply

    Learn how to get a job in any industry you want. Buy 72 Hours to The Job You Love

  • Send your application

    Back To Home View All Vacancies at Fenix International
Never miss a job with our real-time & personalized push notification
Subscribe Now
Average Salary at Fenix International
₦ 42K from 1 employee
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice

Subscribe to Job Alert


Join our happy subscribers

This website uses cookies to improve your experience. By using this site you agree to the storing of cookies on your device to enhance navigation, analyze site usage, and assist in our marketing efforts. To learn more, see our Cookie Policy. Accept and Close
Send your application through

Yahoomail Gmail Hotmail