Head of Operations (Cleaning Company) at Nicole Sinclair Consulting

Description

Our client a cleaning company is looking to hire a Head of Operations responsible for ensuring that the facility is cleaned correctly and according to the client's instructions or standards. To inspect the facility to determine any unusual or cyclical work that needs to be done. This includes performing inspections of buildings on a specified basis, interviewing and hiring staff for open positions, providing feedback to employees, developing a professional relationship with customers, and identifying / selling add-on services as needed.

Responsibilities

• Manage cleaning operations and liaise with clients to ensure quality service delivery
• Ensure teams adhere to safety measures during cleaning operations
• Facilitate budget planning for smooth flow of operations.
• Evaluate relevant data to propose recommendations for cleaning process improvement
• Develop and review operation plans to improve work procedures and quality service delivery
• Plan, select, and oversee appropriate equipment and/or technologies and supplies for project sites
• Perform cleaning in the premises using appropriate ride-on machinery and/or equipment with supplies as directed
• Preparation of tender and quotations for new projects.
• Constantly monitor and report on the progress of  project to all stakeholders
• Present reports defining project progress, problems, and solutions
• Schedule, coordinate meetings, appointments, briefing and placing calls
• Prepare agendas for meetings and prepare presentation materials, reports for meetings, and training materials
• Manage and review incident and emergency investigations.

Competency/Skill/Requirements

• Minimum Bachelor Degree in Business or related discipline
• Minimum 3 years of experience in the relevant industry.
• Preferably with experience in the cleaning industry through various channels.
• Must have knowledge in various cleaning solutions and their uses.
• Field work required.
• Must have knowledge of Microsoft Office Tools.
• Able to multi-task and Ability to work well in a fast-paced environment and meet deadlines
• Possess good leadership skills
• Project Management skills and strong problem-solving skills
• Ability to apply logical and critical thinking skills to projects
• Ability to communicate with suppliers & vendors