Head of ICT at Benin Medical Care

Job Summary

• The Head of ICT will be responsible for managing the hospital's ICT operations, infrastructure, systems, cybersecurity, and technical support services.
• The role will ensure that technology effectively supports clinical, administrative, and operational activities of the hospital.

Key Responsibilities

• Develop and implement the hospital's ICT strategy, policies, and procedures.
• Manage the hospital's network, servers, internet, hardware, software, and other ICT infrastructure.
• Oversee the Hospital Management/Information System and ensure optimal system performance.
• Provide timely technical support to all departments and resolve ICT-related issues.
• Manage user accounts, access controls, data security, backups, and disaster recovery.
• Ensure the security and confidentiality of patient, staff, financial, and hospital information.
• Supervise and manage ICT staff, including performance monitoring and development.
• Manage ICT vendors, service providers, licences, subscriptions, and maintenance contracts.
• Oversee CCTV, biometric attendance, access-control, and other technology-based systems.
• Prepare ICT reports and advise Management on technology needs, risks, and improvements.
• Ensure compliance with applicable ICT, cybersecurity, and data protection requirements.
• Perform other duties as may be assigned by Management.

Qualifications & Experience

• Bachelor's degree/HND in Computer Science, Information Technology, Computer Engineering, or a related field.
• Minimum of 5 years' relevant ICT experience, with at least 2 years in a supervisory/management role.
• Previous experience in a hospital or healthcare environment is an advantage.
• Relevant professional certifications such as CCNA, CCNP, ITIL, CompTIA, Microsoft, or cybersecurity certifications will be an advantage.

Key Competencies:

• Network and systems administration
• Hospital Information System/EMR experience
• Cybersecurity and data protection
• Technical troubleshooting and problem-solving
• ICT project and vendor management
• Leadership and team management
• Strong communication and reporting skills
• Confidentiality, integrity, and professionalism.