Head - Estate Services at Amaiden Energy Nigeria

Main Functions

• Lead and oversee Estate Services operations by providing strategic leadership for corporate events, workplace and facility services, vendor management, and service delivery.
• Ensure operational excellence, cost efficiency, HSE compliance, and high-quality support services that enhance employee experience, uphold corporate standards, and protect the Company's reputation.

Tasks and Responsibilities

• Develop, implement and continuously improve estate services policies, procedures and service standards aligned with corporate objectives and international best practices
• Lead annual budget formulation process, interface with Cost Control for performance monitoring, and defend budget allocations with NUIMS ensuring optimal resource deployment
• Establish and monitor Key Performance Indicators (KPIs) for all service areas, driving continuous improvement and operational excellence across the function
• Define and communicate standardized procedures and processes for event logistics across all Lagos location entities, ensuring consistency and quality
• Lead end-to-end planning, coordination and execution of all corporate events in Lagos ensuring flawless delivery that upholds Company reputation and brand standards
• Create and maintain comprehensive calendar of recurring and special events, proactively identifying resource requirements and potential conflicts
• Interface with Public Affairs to ensure all event arrangements are fully aligned with broader corporate communication objectives and brand guidelines
• Serve as primary decision-maker and escalation point on event days, resolving last-minute issues and ensuring seamless VIP experiences
• Drive pre-event and post-event reviews, capturing lessons learned (REX) to continuously improve future event delivery
• Ensure optimal workplace environment through effective coordination of cleaning, gardening, office equipment and general facility services
• Manage catering contractors ensuring delivery of high-quality, nutritious and safe meals that meet diverse dietary requirements and Company standards
• Oversee mail room operations, courier services and stationery stores, ensuring efficient, timely and cost-effective service deliver
• Coordinate office furniture and equipment provisioning, evaluating and justifying all requests to optimise resource utilisation
• Ensure timely preparation of residential apartments for new arrivals with appropriate furniture, utilities and welcome amenities
• Establish and enforce Service Level Agreements (SLAs) with all service providers, conducting regular performance reviews and implementing corrective actions
• Ensure all vendors clearly understand their roles, responsibilities and quality expectations for every event and service engagement
• Manage payment processes ensuring timely settlement of contractor invoices in accordance with agreed terms, protecting Company reputation
• Maintain highest standards of integrity and transparency in all contractor dealings, ensuring fair and ethical business practices
• Manage payment processes ensuring timely settlement of contractor invoices in accordance with agreed terms, protecting Company reputation
• Maintain highest standards of integrity and transparency in all contractor dealings, ensuring fair and ethical business practices
• Champion a strong HSE culture within the Estate Services function, ensuring all personnel and contractors understand and fulfil their safety responsibilities
• Guarantee HSE compliance at all corporate events through venue assessments, emergency planning and on-site safety coordination
• Ensure all personnel and contractors under supervision are appropriately trained, competent and continuously monitored for HSE compliance
• Familiarise self and team with COMPANY'S emergency procedures, carrying out assigned responsibilities safely and reporting all incidents, unsafe acts or conditions
• Interface with Industrial Hygiene, HSE, PTM and Medical entities on food safety, water quality monitoring and hygiene compliance, ensuring all catering operations meet the highest standards
• Ensure all event venues, catering facilities and workspaces meet COMPANY'S HSE standards through systematic risk assessments, inspections and corrective action tracking

Job Requirements

• University degree (HND/BSc) in Hospitality Management, Business Administration, Facilities Management or related discipline
• Minimum 10 years' experience in corporate services, hospitality, facilities management or event management within a large multinational organisation, with at least 3 years in a supervisory role
• Demonstrated expertise in corporate event management, including planning, coordination and execution of high-profile functions
• Strong financial acumen with experience in budget management, cost control and procurement processes
• Proven vendor management capabilities with track record of establishing and enforcing service level agreements
• Excellent communication and interpersonal skills with ability to engage confidently with senior executives, VIPs and external stakeholders
• Strong organisational skills with ability to manage multiple concurrent priorities under pressure while maintaining attention to detail
• Computer literate with proficiency in Microsoft Office suite and relevant facility/event management systems
• Assertive, detail-oriented personality with capacity to manage stress and make rapid decisions in high-pressure situations
• Knowledge of food safety standards, health regulations and facilities management best practices is highly desirable.