Front Desk Officer at VESA Fisheries Limited

Location: Port Harcourt, Rivers
Grade: Middle level
Department: Administration Department
Reports to: Administration Officer

Job Expectation Summary

• The Job Holder will generally be responsible for welcoming and directing customers, visitors and vendors in the most friendly, professional manner.
• She will execute all administrative tasks including and not limited to receiving correspondence/emails, receiving, making, and re-directing calls to the highest quality standards.

Essential Responsibilities
She will be expected to:

• Promptly, professionally and courteously receive and assess all incoming telephone calls /inquiries and re-directs said call or message to its appropriate beneficiary.
• Collect, sort, distribute, and prepare mail, messages, or courier deliveries.
• Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Ensures reception area is kept neat, clean and noiseless.
• Perform secretarial functions during meetings.

Requirements and Qualifications

• A good University Degree.
• 2-3 years experience as a front desk officer or customers service representative
• Excellent written, verbal and non-verbal communication skills.
• Proficiency with MS office tools such as Word, Excel and PowerPoint
• Courteous and polite in mannerism
• Well-groomed, confident and professional.
• Attention to detail is key
• Excellent organizational skills
• Professional telephone etiquette
• Bright, friendly and personable.
• Flexible and mature in approach with ability to work unsupervised
• Must be a Female.