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  • Posted: Dec 2, 2022
    Deadline: Not specified
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  • Primrose Specialist Hospital is a premium, high-standard health facility in a modern and quiet environment for excellent ambiance. It boasts of modern state-of-the-art equipment including a fully equipped operating theatre, an in-house laboratory and a physiotherapy gym. We offer 24 hours service.
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    Front Desk Officer

    Responsibilities

    • Receiving patients and visitors and managing telephone calls.
    • Managing appointments- Scheduling appointments and keeping those appointments on time.
    • Assisting patients with completing necessary forms and documentation.
    • Managing the reception- Ensuring the waiting and reception areas are kept neat, clean and calm; reporting on any damage
    • Processing billing and payments using Electronic Medical Records (EMR).
    • Acting as a liaison with patients and providers in a compassionate and kind manner.
    • Replying to inquiries in a detail-oriented and effective manner, while corresponding with phone calls within minimum rings
    • Responsible for patient eligibility verifications with health maintenance organizations (HMO).
    • Comforting distressed patients- this may range from simply fixing any appointment issues that may arise, responding to distressed patients with compassion.
    • Ensure that patient right to confidentiality is maintained at all times.
    • Ensure that every person who visits the hospital, be it a patient or a visitor, leaves as a satisfied customer.

    Qualifications and Skills Required

    • B.Sc / HND in a related field.
    • 2-3 years of experience working in a medical facility is compulsory
    • Strong technical receptionist skills.
    • Ability to work independently.
    • A brilliant communicator.
    • Exceptional time management.
    • A genius organizer.
    • Dependability.
    • Outstanding interpersonal skills.

    Method of Application

    Interested and qualified candidates should send their CV to: hrprhospital@gmail.com using the Job Title as the subject of the email.

    Note: Only qualified candidates living in Gbagada, Lagos and its environs should apply.

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