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  • Posted: Jan 21, 2022
    Deadline: Feb 4, 2022
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  • Flux Integrated Services Limited, a company incorporated in May 2005 is a wholly owned indigenous advertising and marketing solutions company. Our objective is to ensure that we have sound understanding of our clients business and brand requirement, thereby ensuring we leave an indelible impression of these brands in the minds of their target buyers and stak...
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    Front Desk / Customer Service Officer

    Key Responsibilities

    • Deal with all enquiries (walk-in, telephone or via e-mail) in a professional, courteous, and timely manner.

    Others:

    • Maintain reception area and all common areas in a clean and tidy manner at all times.
    • Welcome visitors in a warm and friendly manner, providing accurate information to enquiries.
    • Answer telephone calls in a friendly, professional manner, transferring calls to correct extensions and dealing with requests.
    • Lead / direct visitors to the appropriate Office
    • Keep detailed and accurate records of requests, enquiries, complaints and calls received.
    • Receive, sort and distribute mail as directed.
    • Review of existing standards and procedures in line with your job while implementing new best practices to ensure customers satisfaction.
    • Preparing documents using Microsoft Suite.
    • Take record, handle, if necessary, complaints of all members/guest and forward to the required office respectively.
    • Keep up to date with scheduled appointments and provide information on request.
    • Help maintain workplace security by noting the check-in and check-out time of visitors
    • Provide excellent customer service.
    • Other duties as assigned by the line manager.

    Requirements

    • Candidates should possess a B.Sc Degree or HND.
    • Minimum of 2 years post NYSC work experience.
    • Experience in similar role is an added advantage.
    • Proficiency in the use of MS Office suites.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@fluxlogistix.com using "Front Desk / Customer Service Officer " as the subject of the email.

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