Food and Beverage Supervisor at Premium Swiss Hospitality

Job Description

• A Hotel F&B Supervisor oversees daily restaurant, bar, and banquet operations, ensuring high-quality service, cleanliness, and compliance with health/safety standards.
• They lead, train, and schedule service staff, handle customer complaints, manage inventory, and assist in driving sales. Key requirements include 1–2+ years of relevant experience, strong leadership skills, and flexibility to work shifts.

Key Responsibilities & Duties

• Operations Oversight: Supervises daily FOH (Front of House) operations, including restaurants, bars, and room service.
• Staff Management: Schedules, trains, motivates, and coaches the team to ensure high service standards.
• Customer Service: Resolves guest complaints professionally and ensures customer satisfaction.
• Inventory & Cost Control: Monitors inventory levels, orders supplies, and manages costs.
• Safety Compliance: Ensures adherence to food safety, sanitation, and hygiene regulations.
• Service Coordination: Acts as an expeditor to ensure timely food delivery, leads pre-shift briefings, and checks setup for events.

Required Skills & Qualifications

• Experience: Proven experience in food and beverage service (often 1-2 years), with experience as a team leader.
• Education: High school diploma, with a hospitality or management degree preferred.
• Skills: Strong leadership, communication, and organizational skills.
• Availability: Ability to work flexible hours, including weekends and holidays.