Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Nov 5, 2021
    Deadline: Nov 30, 2021
  • ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provi...
    Read more about this company


    Experience Center Officer

    DEPARTMENT: Customer Experience & Advocacy.

    STATUS: Outsourced.

    WORK SCHEDULE: 8am – 5pm weekdays and Saturdays (shift) 11am-2pm


    B.SC/HND Business Admin & Mgt or related field.


    1-2 years in relevant field.


    • Can drive understanding and engagement with the customer.
    • Respond to queries, customers need and rendering before and after sales service.
    • Demonstrated ability to multi task.
    • Escalating all issues that can’t be solved at experience center to appropriate department or Supervisor and also follow up on such cases. * Build and maintain client relationships and internal communication flows. * Handle sales Transactions.
    • Prepare and daily/monthly reports.
    • *Be key touch point (point of contact) for all customer-facing business functions, e.g. customer acquisition and retention.
    • *Able to give and receive feedback effectively.
    • Creative and detail oriented and highly motivated team player.
    • Experience using computers to develop materials, presentations and use of email. Knowledge of Internet/ Intranets.
    • *Perform other duties as Assigned.


    • *Good oral and written communication Skills.
    • Top notch Customer Service Skills.
    • Team player.
    • Typing Skills.
    • Telephone Etiquette.

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at IpNX Nigeria Limited Back To Home

Subscribe to Job Alert


Join our happy subscribers

Send your application through

GmailGmail YahoomailYahoomail