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    • eCommerce BackOffice Platform and Ecosystems Officer at a Reputable Company

    Posted: Jan 13, 2025
    Deadline: Not specified
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    eCommerce BackOffice Platform and Ecosystems Officer

    Salary: Very Attractive

    Qualifications:

    • Bachelor’s degree in Marketing, Business Administration, or related fields.
    • Minimum of 3 years’ experience in eCommerce Back-office, Sales, Marketing.

    Skills/Requirements:

    • Proficiency in the use of Microsoft Office Suite.
    • Mandatory experience in the eCommerce business area.
    • Strong understanding of Sales and Marketing principles and strategies.
    • Strong understanding of System Processes and Systems Operations.
    • Strong ethical standards and transparency.
    • Critical thinking and problem-solving skills.
    • Excellent verbal and written communication skills.
    • Great personal interaction skills and persuasion/influencing skills.

    Responsibilities:

    • Act as an Administrator to the eCommerce platform of the company.
    • Signup and onboard new Merchants and review/maintain existing Merchants on the eCommerce platform.
    • Onboard new Products and review/maintain existing Products on the eCommerce platform.
    • Maintain organized documentation of all back-office processes and activities.
    • Ensure effective management of inventory for all merchants and products.
    • Ensure effective order processing, returns and refunds management for merchants and customers.
    • Oversee daily product sales and ensure accurate transaction reconciliation.
    • Resolve escalated complaints of customers/merchants.
    • Generate and distribute all required Daily, Weekly and Monthly reporting of the eCommerce operations.
    • Contribute to product development strategy, generating product requirements, and determining specifications.
    • Test new and existing digital features and provide feedback to the development team and management.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment.lekki1@gmail.com using the position as subject of email.

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